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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Workflow placeholders ...
Finance | Project Operations, Human Resources, ...
Suggested Answer

Workflow placeholders not working

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Posted on by ShaunHawshaw 5

Hi there,

I have created a project timesheet workflow email template with the below placeholders.

When receiving the email, the placeholders aren't replaced with actual data. I have checked the language setting and it is en-us on user, workflow and legal entity.

How would I get the data to show?

Dear %Workflow.Approvers% Please approve timesheet for %Workflow.Workflow originator% from %Timesheets.PeriodFrom% to %Timesheets.PeriodTo%. Billable hours: %Timesheets.Total billable hours% Non billable hours: %Timesheets.Total non-billable hours%

Thanks,

Shaun

  • Suggested answer
    Ramit Paul Profile Picture
    Ramit Paul 22,809 Most Valuable Professional on at

    I hope you added email templates with %subject% and in body %message% ?

  • Suggested answer
    Mohit Rampal Profile Picture
    Mohit Rampal 12,573 Moderator on at

    Hi Shaun, Please check if this article helps

    Dynamics 365 for Finance and Operations - Workflows and E-mails

    www.linkedin.com/.../dynamics-365-finance-operations-workflows-e-mails-michael-winther

    Although you have checked language set ups but refer to this old thread

    community.dynamics.com/.../919212

  • Suggested answer
    Gaurangkumar Jani Profile Picture
    Gaurangkumar Jani 4,578 User Group Leader on at

    Hi ShaunHawshaw 

    I had this issue last month after enabling a new feature from feature management.

    If you have enabled the following feature, you may have to replace all old placeholder with new placeholder due to change is structure of relationship between project header and line on Timesheet line workflow. Or just disable this feature.

    Feature name : Enable to fetch project details for intercompany resources in a timesheet line approval workflow.

    Please let me know if this helps.

    Thanks,

  • ShaunHawshaw Profile Picture
    ShaunHawshaw 5 on at

    Hi there, This feature is on. How do I find the new placeholders?

  • ShaunHawshaw Profile Picture
    ShaunHawshaw 5 on at

    Here is my template:

  • Suggested answer
    Gaurangkumar Jani Profile Picture
    Gaurangkumar Jani 4,578 User Group Leader on at

    Hi ShaunHawshaw

    It seems your template is not appropriate.

    It should be as follows:

    %message%

    -------------------

    For %message% - You need to provide all placeholders in workflow instruction.

    Please take a look at the below document for more details.

    URL : www.linkedin.com/.../

    Let us know if this helps.

    Thanks,

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