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To Recipients in Email cut off 250 characters

Posted on by 162

Hi all,

It seems in the Email entity, the "ToRecipients" field cut off for 250 characters, though its length is defined for 500.

We have some emails with 20+ receipients.

Here is the fetchxml 

<fetch version="1.0" output-format="xml-platform" mapping="logical" distinct="false" >

  <entity name="email" >

    <attribute name="subject" />

    <attribute name="regardingobjectid" />

    <attribute name="from" />

    <attribute name="to" />

    <attribute name="torecipients" />

    <attribute name="prioritycode" />

    <attribute name="statuscode" />

    <attribute name="modifiedon" />

    <attribute name="activityid" />

    <order attribute="subject" descending="false" />

    <filter type="and" >

      <condition attribute="statuscode" operator="eq" value="6" />

    </filter>

  </entity>

</fetch>

the "torecipients" shows only 250 characters.  Is this something a known issue?

Thanks,

Ning

  • Abby Kong Profile Picture
    Abby Kong 6 on at
    RE: To Recipients in Email cut off 250 characters

    Hi Ning Zhu,


    I gave it a try myself and replicated your issue with you in an Online Developer instance.


    torecipient column has max 500 characters configured.

    • >500 characters triggers errors on email save.
    • >250 and <500, emails saves but torecipient column cut off at 250 characters.


    It seems it's not a unique issue to you :)

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