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Small and medium business | Business Central, N...
Suggested Answer

How the procces of deleting Posted Purchase Invoice and Posted Sale Invoice

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Posted on by 84
Hello there!
 
In real life you can make mistakes, and if its about different large amount of numbers it gets harder not to make mistake. 
 
So if I have already created a Posted Purchase Invoice and noticed an error (for example, in the quantity), can I delete this Posted Purchase Invoice without a trace and create a new one?
Or correct it so that the Trial Balance works correctly?
 
Thanks in advance
I have the same question (0)
  • Suggested answer
    Valentin Castravet Profile Picture
    31,342 Super User 2025 Season 2 on at
    In Business Central, posted invoices should not be deleted. Instead, you create a credit memo to reverse them. To correct your posted purchase invoice, create a posted purchase credit memo.
     
     
  • Suggested answer
    Aman Kakkar Profile Picture
    2,319 on at
    Hi,
     
    How are you planning to delete the document? I don't think there is any standard way of deleting posted sales or purchase invoices. 
     

    I completely agree with @Valentin Castravet. You should avoid deleting posted documents, especially Sales and Purchase Invoices, since they are already linked to multiple journals, ledgers, and entries across the system.

     

    Simply deleting a posted document will not automatically remove the dependent transactions, and doing so could lead to inconsistencies or unexpected behavior in your environment.

     

    Instead, the recommended and safe approach is to use Credit Memos to reverse or correct mistakes in quantities or amounts. This ensures that all related entries remain balanced and traceable in both the General Ledger and subledgers.

     

    Hope this helps.
    Aman K
  • Suggested answer
    Teddy Herryanto (That NAV Guy) Profile Picture
    14,284 Super User 2025 Season 2 on at
    In the business world, all transactions need to have audit trail, that's why you cannot delete a posted transaction. If you make a mistake, you need to reverse it and post a negative amount to offset that.
     
    If you accidently post a wrong Posted Purchase Invoice, create a Purchase Credit Memo to reverse/cancel it. Use Sales Credit Memo to reverse Posted Sales Invoice.
  • Suggested answer
    OussamaSabbouh Profile Picture
    5,798 on at
    Hello,
     
    You can’t delete posted invoices. Use Correct or Cancel (if unpaid) or a Credit Memo (if paid), this reverses entries and keeps the Trial Balance accurate.
     
    Regards,
    Oussama Sabbouh
  • Suggested answer
    Jeffrey Bulanadi Profile Picture
    8,760 on at

    Hi,

    You're absolutely right to raise this, BC is designed to maintain a full audit trail for all posted documents, including purchase and sales invoices. Once an invoice is posted, it becomes part of your financial and inventory records, and cannot be deleted outright.

    Here’s how to handle errors in posted invoices:

    • Use the “Correct” or “Cancel” actions
    • On a posted purchase or sales invoice, you’ll find two key options:
      • Correct: Creates a new invoice with the same data and reverses the original. This is useful if you want to fix quantities, prices, or other details.
      • Cancel: Creates and posts a credit memo that voids the original invoice. No new invoice is created.
         
    • When to use each option
      • Use Correct if the invoice was posted from a document (e.g., Purchase Order or Sales Order) and you want to continue the process.
      • Use Cancel if the invoice was posted in error and no further action is needed.
         
    • Impact on Trial Balance
      • Both actions generate reversal entries that offset the original postings. This ensures your Trial Balance remains accurate and traceable.
      • You’ll see the original invoice marked as “Canceled” and the corrective document linked to it.
        ​​​​​​​
    • If the invoice is already paid or partially applied
    • You cannot use the built-in Correct/Cancel actions. Instead:
      • Manually create a Purchase Credit Memo or Sales Credit Memo
      • Apply it to the original invoice to reverse the financial impact


    Helpful Reference
    Correct or cancel a posted sales invoice – Microsoft Learn
    Correct or cancel a posted purchase invoice – Microsoft Learn
    Community thread: Difference between Correct and Cancel


    If you find this helpful, feel free to mark this as the suggested or verified answer.

    Cheers
    Jeffrey

  • Suggested answer
    YUN ZHU Profile Picture
    95,449 Super User 2025 Season 2 on at
    Hi, hope the following helps.
    Dynamics 365 Business Central: Can we delete Posted Documents (Posted invoices and credit memos)???
     
    Thanks.
    ZHU
  • Nazar 908 Profile Picture
    84 on at
    Thanks guys.
    i noticed it
    You are the best
  • Suggested answer
    Jainam M. Kothari Profile Picture
    15,639 Super User 2025 Season 2 on at
    Hello,
     
    In Business Central, you cannot delete a posted purchase invoice without leaving a trace, but you can correct it properly to maintain an accurate Trial Balance. The recommended approach is to use a Purchase Credit Memo to reverse the incorrect invoice, then create a new one with the correct details.
     
    Alternatively, if no payments are linked, you can use the Correct or Cancel functions directly on the posted invoice.
     
    For complex errors, manual journal entries may be used, but always ensure proper documentation for audit compliance.
  • Suggested answer
    Rishabh Kanaskar Profile Picture
    6,148 on at
    Hi,
     
    No, you cannot delete a Posted Purchase Invoice without leaving a trace. Business Central maintains audit integrity, so posted documents are permanent.
    Options to correct the error:
    > Use “Correct” or “Cancel” action on the posted invoice, this creates a credit memo that reverses the original entry and lets you create a new invoice.
    > If only quantity or amount needs correction, post a purchase credit memo for the difference.
     
    After reversal and re-entry, the trial balance will reflect the correct amounts.
    Direct deletion is not possible in Business Central, corrections must be done through reversal or credit memo for compliance.
     
    Thanks
    Rishabh

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