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Stores left off detailed sales report?

Posted on by Microsoft Employee

Hi,

I'm very new to RMS and the answer or thoughts to this question and quick response is greatly appreciated.

We've got 14 stores all with RMS (client server in all 14 stores) and our HQ server to where the detailed sales reports are polled to. Each store polls its reports 5 minutes to the hour, four times a day.

Store 1 @ 7:00am

Store 2 @ 7:05am

Store 3 @ 7:10am

Store 4 @ 7:15am

Store 5 @ 7:20am

Store 6 @ 7:25am

Store 7 @ 7:30am

Store 8 @ 7:35am

Store 9 @ 7:40am

Store 10@ 7:45am

Store 11@ 7:50am

Store 12@ 7:55am

Store 13@7:10am

Store 14@ 11:30am

So we ran a detailed sales report, we get all stores except for 3.

Any thoughts as to why this might be happening?

We are missing stores 7, 13, and 14

Thanks a bunch.

Sincerely,

Stephanie

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Stores left off detailed sales report?

    Thank you for your response

  • Suggested answer
    Mohammed ElQadi Profile Picture
    Mohammed ElQadi 130 on at
    RE: Stores left off detailed sales report?

    did you check all those stores 401 workseets status and sure all processed successfully?

    I knew it is hard to check 14 worksheets before doing any reports, but you must do that also it will be easier if you filter worksheet's status.

    we did offer our customer solution called Optimum Portal, that handle all that and make managing many stores easier

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