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Hi,
I'm very new to RMS and the answer or thoughts to this question and quick response is greatly appreciated.
We've got 14 stores all with RMS (client server in all 14 stores) and our HQ server to where the detailed sales reports are polled to. Each store polls its reports 5 minutes to the hour, four times a day.
Store 1 @ 7:00am
Store 2 @ 7:05am
Store 3 @ 7:10am
Store 4 @ 7:15am
Store 5 @ 7:20am
Store 6 @ 7:25am
Store 7 @ 7:30am
Store 8 @ 7:35am
Store 9 @ 7:40am
Store 10@ 7:45am
Store 11@ 7:50am
Store 12@ 7:55am
Store 13@7:10am
Store 14@ 11:30am
So we ran a detailed sales report, we get all stores except for 3.
Any thoughts as to why this might be happening?
We are missing stores 7, 13, and 14
Thanks a bunch.
Sincerely,
Stephanie
*This post is locked for comments
Thank you for your response
did you check all those stores 401 workseets status and sure all processed successfully?
I knew it is hard to check 14 worksheets before doing any reports, but you must do that also it will be easier if you filter worksheet's status.
we did offer our customer solution called Optimum Portal, that handle all that and make managing many stores easier
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