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Customer experience | Sales, Customer Insights,...
Suggested Answer

Can't update segment after one column was deleted

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Posted on by 151

Segment is currently in draft state. The column was deleted while the segment was live. This was one custom column which was used as accountID

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The problem is that we can't edit conditions and remove that column which is now deleted. There is only this generic message.
We tried Save As option but the error is still present.

  • Suggested answer
    Leco Lv Profile Picture
    Microsoft Employee on at

    Hi partner,

    I tried to reproduce your operation, created a custom field called FORT and then deleted it, I did get the same error as you when I went live, but my query is still editable, you can provide more information Any details so that we can better understand your problem, or is there something I'm missing?

    pastedimage1668057650220v1.png

  • AccountAccount Profile Picture
    151 on at

    We managed to solve it eventually. What was needed is to remove that field also from the query. After that the segment definition was loaded.

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