Hi,
Is there a way to build a segment that reads one marketing email message in a customer journey - that has multiple emails?
I can build the segment using the customer journey id - but was wondering if anyone else can suggest a way to have the segment reading the marketing email id or how that would look like in Dynamics.
Thankyou!
Hello,
what shall your segment be based on?
Do you like to see all contacts who have clicked on a link in one or all of the customer journey emails? Or all who have opened the email?
In that situation you would build an interaction based segment where you would specify on the interaction query from which email or customer journey the interaction has originated.
(The ID value you still need to pick from the URL when you open the customer Journey in another tab. But we are adding lookup capabilities in different places through out releases.)
Please feel free to ask for other details if that does not answer your question.
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