I'm trying to Change the Owner of an Account it says The Contract is in invalid state

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Posted on by Bilal079

When I'm trying to change the owner of an Account, an error comes and shows the contract is in an invalid state.

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=9.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: The contract is in an invalid state.Detail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ActivityId>fd3981fd-ea9d-4807-8b9c-a6dc4b11d641</ActivityId>
<ErrorCode>-2147220891</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic">
<KeyValuePairOfstringanyType>
<d2p1:key>ApiExceptionSourceKey</d2p1:key>
<d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">Plugin/Microsoft.Dynamics.Service.Plugins.PreOperationContractUpdate</d2p1:value>
</KeyValuePairOfstringanyType>
<KeyValuePairOfstringanyType>
<d2p1:key>ApiOriginalExceptionKey</d2p1:key>
<d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">Microsoft.Xrm.Sdk.InvalidPluginExecutionException: The contract is in an invalid state. ---> Microsoft.Xrm.Sdk.InvalidPluginExecutionException: The contract is in an invalid state.
at Microsoft.Crm.Service.ObjectModel.ContractService.ValidateUpdate(Contract entity, Contract preImage, IPluginContext context)
at Microsoft.Dynamics.Service.Plugins.PreOperationContractUpdate.ExecuteCrmPlugin(LocalPluginContext localContext)
at Microsoft.Dynamics.Solution.Common.PluginBase.Execute(IServiceProvider serviceProvider)
at Microsoft.Crm.Extensibility.V5PluginProxyStep.ExecuteInternal(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)
--- End of inner exception stack trace ---
at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.PipelineInstrumentationHelper.Execute(Boolean instrumentationEnabled, String stopwatchName, ExecuteWithInstrumentation action, PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.Pipeline.<>c__DisplayClass2_1.<Execute>b__0()</d2p1:value>
</KeyValuePairOfstringanyType>
<KeyValuePairOfstringanyType>
<d2p1:key>ApiStepKey</d2p1:key>
<d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">77ea1e82-36b2-e611-80f3-00155d342d08</d2p1:value>
</KeyValuePairOfstringanyType>
<KeyValuePairOfstringanyType>
<d2p1:key>ApiDepthKey</d2p1:key>

.....................

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RaviKashyap 55,410 Moderator on at

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Hi,

It looks like you have some custom plugin or workflow which is running on assign/ update of account and causing this issue. Check this and if possible try deactivate it and reporuc the issue. Once figured the plugin/ workflow, you can find out the cause.

Hope this helps.
Bilal079 60 on at

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Hi Ravi,

Thanks for your response,

i think it is not due to any plugin, because this issue only with one account, other accounts are fine.
RaviKashyap 55,410 Moderator on at

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I think its plugin cause you are getting "Microsoft.Xrm.Sdk.InvalidPluginExecutionException: " exception which generaly occurs from custom plugin, real time workflow or business rule which runs on entity level.
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Alex Fun Wei Jie 33,628 on at

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Hi,

can you check the relationship behaviour between account and contract? would be good if you upload the picture here. Futhermore, is this account associate to any contracts? if yes, check the status of that contract.
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Bilal079 60 on at

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Hi Wei Jie,

Thanks for your response,

i have fixed it already, you are right, it was hapened due to Contract State, Linked Contract was expired.

and if we change the owner of an account, the owner of linked contract will also be changed due to parental relation.

so i have removed the link of the contract and update the owner of the account.

Thanks for your help.
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Muhammad Bilal , I am kind of new at this and having the same issue as you had. When you say "removed the link of the contract and update the owner of the account", did you go toe "Contract" entity, then N:1 Relationship? Once there can you give me the steps to remove the link? Also how to add it back in after I change the owner of the accounts.

Thanks,

Moe
Bilal079 60 on at

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Hi,

Open your expired contract.

make a copy of your expired contract and update the Contract End Date. (make sure you have all the contract lines and other things like currency, total price etc)

add the customer of your expired cotract in your newly created contract.

now you can delete the expired contract and update the owner of the account.