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Unanswered

Invoice is assigned to different customers

Posted on by 148

Hi,

I was checking all sales orders from one client and noticed that one sales order was on status "Entregado" (Delivered), and it should be "Facturado" (Invoiced) like all the others. pastedimage1658934650079v1.png

So I decided to check customer transactions from that client to check that specific transaction and take a look to the original document, just to see its empty.

pastedimage1658934836196v2.png

I searched that invoice number in invoice journal and I noticed that invoice number had a different sales number and its from another client. 

pastedimage1658935071772v3.png

pastedimage1658935102525v4.png

What am I missing or how can I solve this problem. It should change its status to "Facturado" (Delivered). Thanks in advanced.

 
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