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Hi Partners!
Hope you are all doing well and will help me to resolve this.Is it possible to connect one email activity to multiple contacts?i have one more Question too.how we can link one case with multiple contacts?Regards,ZG
Hello ZeeshanGhause
Thank you for writing to us . Please have a look at the current article as the same has been discussed . This should give some idea as to how you would like to connect any activity to multiple contacts in CRM.
https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/143884/connect-one-activity-to-multiple-leads-and-or-contacts?pifragment-97030=1
Please mark my answer as verified if you found it helpful. Please let me know if you have any other questions around the above.
Bhartendu Pandey
Support Engineer - Customer Engagement- Dynamics CRM/PowerApps/Power Automate
Microsoft
There is an other question too and that is "how we can link one case with multiple contacts?"
Thank you for your reply and I am sorry to have missed out on the second question .
We can create a subgrid for Contacts on the Case entity - This way when you Open a Case record - You will be able to see all the contacts connected to the Case .
Please feel free to go through this video -- This is for multiple Contacts on Company entity however it will be the same for Case entity
https://tinyurl.com/y6us24z8
Additonal discussion links
social.microsoft.com/.../attaching-multiple-contacts-to-a-case
community.dynamics.com/.../how-to-associate-2-contacts-to-case
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