Good Day,
I have allocated a payment to the correct Debtor, however I ticked the wrong invoice. How do I untick the wrong invoice and select the right one ?
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There are couple ways to deal with this:
1. Out-of-the-box, you will need to void the payment, which will then return the invoice to an open state and re-enter the payment and apply it against the correct invoice.
2. You can look at a utility like wsTools PMUnapply from Implementation Specialists that simply back out the payment and the invoice to an open state and allows you to reapply the payment to a different invoice - www.iscorp.biz/.../wsTOOLS-for-GP-Benefits-Descriptions.pdf
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