Hi All,
I have recorded a prepayment against a sales order. I did it by posting a customer payment journal. I checked the checkbox "Prepayment journal voucher" to Yes. And I inserted my sales order order number as payment reference. I can see the prepayment amount on the sales order tab Sell -> Prepayments.
I would expect that when I post my customer invoice and want to record the second payment for the remaining amount I will only see the remaining amount when I make the payment proposal or select the invoice in the payment journal. Basically I would expect the system to settle my prepayment with the sales order invoice. But it seems like it does not? Do I really have to manually settle prepayments?
I have thought of work arounds like having an item "prepayment" and invoicing and settling that and then when I invoice the sales order I can make a negativ line with "prepayment" item and thereby reduce my invoice amount on my second invoice to what would be the remaining amount after the prepayment. But do I really have to make such steps in order to handle prepayments. For vendors it is pretty straight forward.