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Service | Customer Service, Contact Center, Fie...
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Subscription Renewal and Partner on Record for Dynamics GP

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Posted on by

Is it mandatory for the POR to handle the Dynamics GP subscription renewal?

  • Suggested answer
    Robert Bailey Upzoids Profile Picture
    73 on at

    I think you asked this in the wrong forum - need tot ry the ERP forum.

    That said, the POR isn't required to handle the renew

    https://community.dynamics.com/blogs/post/?postid=1cf605b3-0f82-4b3d-bce0-d67e6cab11a2

    Check out the above. You get a PIN set up, you can authorize a different partner to do the renewal 

     

  • Verified answer
    Daniyal Khaleel Profile Picture
    1,006 Most Valuable Professional on at

    The POR typically manages the Microsoft relationship/subscription, but whether they must handle the Dynamics GP renewal depends on your licensing agreement and how the subscription was purchased.

    Check your current Microsoft/partner agreement or confirm with Microsoft Partner Support

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