Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics CRM (Archived)

Configuring MS flows

Posted on by 1,942

Hi All,

I was trying to set a flow whenever a lead record is qualified in CRM, it has to send an email to user.

How do i achieve this?

*This post is locked for comments

  • Suggested answer
    necsa Profile Picture
    necsa 3,455 on at
    RE: Configuring MS flows

    Hi CRM Fiends,

    Please avoid to use old CRM connection. Always use CDS current version which is over Solution available. Dynamics CRM connection will be depraced.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Configuring MS flows

    Hi Preeti, I have set up a flow to post a message on teams channel when a new Lead is created by a specific user as below. But it's not working. What am i doing wrong? Could you please help? Thx!

    pastedimage1584438754150v1.png

  • Verified answer
    Preeti Sharma Profile Picture
    Preeti Sharma 2,678 on at
    RE: Configuring MS flows

    Hi Vighnesh,

    You can create flow as follow:

    1. Set trigger as Dynamics 365 When a record is updated.

    2. Select organisation and Entity as "Lead"

    3. Add condition:

    If status is equal to 1 ( as per CRM Status value for qualified is "1")

    4. Add action :

    Define the way you want to send a mail. You can either go for creating a new record in CRM Email activity or directly from outlook.

    Please refer image below

    2018_2D00_01_2D00_25_5F00_15_2D00_58_2D00_20.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans