You’re offline. This is a read only version of the page.
115
The production environment for Dynamics 2016 CRM was upgrade to Dynamics V9 recently.
After the upgrade, we attempted to send an email to users in and out of the system. Dynamics says the email was sent.
Emails are not received by CRM users or external users.
This has been tested and has been consistent since the upgrade.
Example of email sent to self
List of emails sent from Rashida, some to herself, some she is CCed in, but not incoming emails from the emails labeled sent:
Issue was resolved by user by switching form the Edge Browser to Chrome. Not sure why a browser would impact the orgs ability to send emails, but the client is happy to move away from the Edge browser.
Images did not post:
Images did not post before.
First: Email showing sent to Rashida and the email was sent:
Image of list of emails showing sent, but nto showing received, even if OCO user sent email to herself. Displays email is not being sent out.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,240
Super User 2024 Season 2
#2
Martin Dráb
230,149
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (
