Field Service pre-paid service contract invoice

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Posted on by Kevin Rackley

Hi, I hope that someone in the service community will be able to offer some guidance on this one.

We operate pre-paid service contracts (Paid in full for the year - ahead of any site attendance, for an incentive discount). When we come to set up the contract, which is for 3 differing product types / prices - the contract invoice that is generated is hugely confusing. The invoice lists 36 lines, all equally split in value. These lines are 3 (products) x 12 months - all we want is a total contract price.

Is this possible? Thank you for your help.

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Connected Field Service

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Fannie30 2,990 Moderator on at

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I would need to see how you have the data setup. Any screenshots you can share would be great.