Announcements
No record found.
Hi, I have a problem after importing a solution to a production env. with only 3 security roles components that I have customized on a sandbox env. , there is a conflict and a strange behavior happened between the applied security roles.
please, How can I solve this ?
Hello Mahmoud,
Hope you are well.
What exactly is the strange behavior across the security roles?
Let us know more details, eventually provide us the expected and current behavior.
Regards,
Thank you Gustavo for your reply.
The strange behavior is that : On creating a new "Work Order" and saving it, an error occurred with
these details :-
Error
Exception Message: User with ID 7027fe38-f248-eb11-bb23-000d3ab31d26 does not have Create permissions for the msdyn_serviceaccount attribute in the msdyn_workorder entity. Count secured attributes in entity 11. User has 81 secured attribute privileges. callerAp=null
ErrorCode: -2147158782
HexErrorCode: 0x8004f502
Activity Id: 8e6a0d84-36ae-47e4-a579-22a6c1a4eee4
Although, We have assigned the "Account" to the organization level for all actions.
I'd suggest checking two things:
1. User's access on work order?
2. Field security profiles assigned to the user?
Please mark as verified if the answer is helpful.
D365 Field Service articles, tips & tricks and feature reviews: https://akhan.me
Beginners series to learn D365 Field Service: akhan.me/field-service-for-citizen-develope
Thanks , that worked for me
Glad the issue is resolved! There are many security privileges granted through the out of the box Field Service security roles so I would do a thorough review to make sure those privileges are all present on your customized roles. Best practice is to clone the FS security roles (if you don't want to use the OOB roles) as a starting point and then modify and apply to your users so you don't miss anything. Keep in mind you can link multiple security profiles to a user so you can have a field service security role and other roles as well if it makes management easier for you
Hello I am getting a similar message with Field Security Roles:
User with ID b8253c56-3812-ec11-b6e6-000d3a4e0d98 does not have Create permissions for the msdyn_totalamount attribute in the msdyn_workorder entity. Count secured attributes in entity 11. User has 6 secured attribute privileges. callerAp=null
I saw some different in other users with roles that this user who can't convert to a work order, but once I made the roles mirror each other, the user is still receiving the same message.
Hi JRCummings,
The column security is enabled for the msdyn_totalamount column on the msdyn_workorder table.
Navigate to the Field security profiles
You can use existing profiles or create a new one for the user who is getting the error
For more details:
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to our community stars!
Expanding mentorship, skilling, and AI innovation
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Travis South 54
11manish 37 Super User 2026 Season 2
ParthPatel249 33
