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Microsoft Dynamics AX (Archived)

Payment journal can't be posted

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Posted on by 1,015

Hi everyone,

        From payment journal screen, when we generated the payment transaction thru Function>settlement>select invoice and close the 'open transaction editing' screen

Then, we generated payment with check. After check number is assigned to this payment, payment status will change to 'Sent' and Check status is changed to 'Paid'.

The problem is when we try to post this transaction at the end, there is error message "Check number must fill in for this voucherxxx"

I try to solve problem by void this check and recreate the transaction and generate new check, but it doesn't work.
It still has the problem with the same error,

Do you have any recommendation or solution?

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  • spot Profile Picture
    2,515 on at
    Re: Payment journal can't be posted

    Hi,

     

    Go to AP setup , payments ->method of payments go to payment control tab and remove chq number is mandatory if it is checked

     

    Regards

  • Kanchamas C. Profile Picture
    1,015 on at
    Re: Re: Payment journal can't be posted

    Thanks for your recommendation. Now, I can post the transaction. Anyway, I wonder if this is a bug from the program because this control should be checked in order that the check number must be assigned to the payment but from this case, the check number was already assigned but there is an error. And is there any effect of this solution if we remove this control?
  • spot Profile Picture
    2,515 on at
    Re: Re: Re: Payment journal can't be posted

    Hi

    It not a bug it a standard configuration , if u enable it in comments u have type cheque # or any comment .

     

    With regards

  • Kanchamas C. Profile Picture
    1,015 on at
    Re: Re: Re: Re: Payment journal can't be posted

    Hi,

             I understand what you mean. The fact is check number is already assigned but this error message is pop up. That's why i 'm curious about this control.

    Regards,    

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