Hello Gents,
I am unable to add products on transaction and open product if I follow the following path on CPOS.
All Product > Categories > Products
After loading for long time, system throughs error.
Can anyone please help?
inspect the network and compare the simple product json when you are entering from numpad vs adding from product details page
The error message is referring to the price with some reference to UOM. If you are sure that you have entered the sales unit, check the price definition. If you are using sales trade agreement for price, make sure that either the price is defined for the sales unit or UOM conversion is available between the sales UOM and UOM used for price definition.
Yes, I am able to add the products from numpad search.
Are you able to add the products to the cart by directly keying in the product/item number or barcode in the Numpad? Please validate the product from the released products screen(HQ) to make sure that all required data is available for the product.
Just saw the event viewer screenshot you shared. Looks like the Sales Unit is missing in the product master. Make sure that you fill in all required data and push 1040.
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