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Schedule board resource tooltips view in daily/weekly view

Posted on by 5
Hi community,
Where is tooltips view from in the Schedule board daily/weekly view as the following screenshot red rectangle, which is displaying after click plus button on the left of resource record. I checked all related view in Bookings, Resource Requirement and Bookable Resource table, I can't find this tooltips view. is it possible to customize it ?
When I click the title/name on the tooltips view, it is display its Resource requirement record.
  • Suggested answer
    XY-22051313-0 Profile Picture
    XY-22051313-0 5 on at
    Schedule board resource tooltips view in daily/weekly view
    Thanks, Leah, "Hourly" view is good, probably, we should enable " new schedule board", but I didn't find this checkbox in our Field Service App setting, I'd better create a ticket to Microsoft support as you mentioned.
  • Verified answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Schedule board resource tooltips view in daily/weekly view
    Is the 'Hourly' view ok?
    I found the following ideal: 
    ADMIN RESPONSE: All views(hourly,daily..) are already the same, but there are others who seem to be experiencing the same problem as you!
    So i would suggest that you can open one ticket for Microsoft support team to confirm it.

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