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Contacting "Customer Source" Customer Service via email or phone

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Posted on by Community Member Microsoft Employee

I am accessing Customer Source at mbs.microsoft.com/.../home

I am attempting to access some company profile information, however when I select our company profile, my partner's profile, or even attempt to contact Customer Source Operations for support, I am greeted with this page:

https://mbs2.microsoft.com/UserInfo/SelectProfile.aspx?ReturnURL=https%3a%2f%2fmbs2.microsoft.com%2fcustomersourceapp%2fmyprofile%2fcompanyprofile.aspx

Which provides the attached error screen. Of course, I cannot click the single radio button so clicking "Continue" is fruitless.

4578.2018_2D00_08_2D00_21_5F00_8_2D00_24_2D00_54.png

Does any one have a direct email or phone number for Customer Source Support so I can bypass this error message and talk to them about this issue? Microsoft Support 1-800-936-4900 was unable to assist me.

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Community Member Microsoft Employee on at

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RE: Contacting "Customer Source" Customer Service via email or phone

Best of luck and you could also try the following where you can chat with someone or call customer support.

dynamics.microsoft.com/.../contact-us
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Community Member Microsoft Employee on at

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RE: Contacting "Customer Source" Customer Service via email or phone

I was finally able to acquire a direct email address to the Customer Source website IT support team which is itmbssup@microsoft.com

Wish me luck!

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