Dynamics Community Forum Thread Details

Email functionality - Online CRM trail , Online Exchange trail

Hi Team,

Just want to understand the email tracking functionality related to "Server side synchronisation", i have created new trail CRM and Exchange accounts.

The crm and exchange are in same offcie account.

I am able to send and receive emails from outlook account without any issues.

When i try to send the email from CRM using same email which is failing to deliver and i am getting the below message.

Generating server: ME2PR01MB3172.ausprd01.prod.outlook.com

Remote Server returned '550 5.7.501 Service unavailable. Spam abuse detected from IP range. For more information please go to go.microsoft.com/fwlink. S(2017052602) [ME2PR01MB3105.ausprd01.prod.outlook.com]'

Original message headers:

Received: from ME2PR01MB3172.ausprd01.prod.outlook.com
 ([fe80::30de:983a:2997:467b]) by ME2PR01MB3172.ausprd01.prod.outlook.com
 ([fe80::30de:983a:2997:467b%3]) with mapi id 15.20.1038.025; Wed, 15 Aug 2018
 06:36:37 +0000
MIME-Version: 1.0
Content-Type: text/plain
Date: Wed, 15 Aug 2018 06:36:37 +0000
Message-ID:
	<75E7C7E0AB76440BB833AE2065600B2E1D434624C718@DDOKTA2018.DDOAKTA2018.ONMICROSOFT.COM>
Subject: test CRM:0005004

Can anyone let me know how to resolve this issue.

Thanks in advance.

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