Workflow Failing at Otherwise Step that it Shouldn't be Triggering.

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Posted on by lbolner

Hello,

I am hoping someone can help me figure out why this step in the workflow is failing, even when it shouldn't be triggering that step at all. The failure is saying that the quote cannot be activated because its not in a draft state, however the step that its failing on is specifically looking to see if the quote is in draft state. It should be skipping that step entirely since its not in draft state. Any ideas? TYIA.

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Dengliang Li Microsoft Employee on at

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Workflow Failing at Otherwise Step that it Shouldn't be Triggering.

Hi,

Is the workflow a real-time workflow or a background workflow?
What are the trigger conditions for this workflow?
Please provide screenshots of the above information.

Best Regards,
Dengliang Li

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lbolner 13 on at

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Workflow Failing at Otherwise Step that it Shouldn't be Triggering.

The triggers are new quote object creation or the change of one specific field called Extended Amount.
its a background workflow. Thank you!

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