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Microsoft Dynamics CRM (Archived)

[Field Service - CRM 365]. Why Work Order Status doesnot change status

Posted on by Microsoft Employee

Dear Pros,

How can you explain, why I’ve already change status in Work Order Schedule Status (Resource Booking) is “Complete” , but in Work Order Status it still have “Open Schedule” not “Open Complete”

Thank you from the bottom of my heart for your help !

Auanhthu87

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: [Field Service - CRM 365]. Why Work Order Status doesnot change status

    thank you, I got it :)

  • Suggested answer
    antc Profile Picture
    antc 2,909 on at
    RE: [Field Service - CRM 365]. Why Work Order Status doesnot change status

    I just tested completing a WO from the Schedule board and it worked.

    Perhaps refresh the board and then the work order although I suspect you would have done this. Perhaps also check if and workflows / plugins are failing or waiting.

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