Hi,
We have the following scenario.
1. A contact in Dynamics has the following values
address1_line2: null
address1_line3: ABC
2. I update the address to:
address1_line2: ABC
address1_line3: null
3. After a couple of hours the address changes back to:
address1_line2: null
address1_line3: ABC
According to the audit-history the update in step 3 is done by a specific systemuser. The user has not done this update by himself in the gui, so the update must have been done somehow from backend.
This 1,2,3 sceanrio has been repeated several times.
There is no worklow that makes this update, my suspicion is that a sync from outlook makes this update.
We are running (on premise) dynamics 9.1.6.3 and Dynamics app for outlook.
Any ideas how to solve this or other reasons that could cause this?
Thanks
