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InstallCRMSystemConvertedSolutionAction Error

Posted on by 5

Hi everyone,

I am experiencing an issue trying to import or convert a DB in 8.2.19.13 version into 9.0.8. Initially I tried to convert in  a 9.0.3 but I got the same issue. Any ideas or suggestions will be appreciated. Log shows the following:

12:54:58|   Info| CrmAction execution time; InstallDatabaseUpdatesAction; 00:00:16.0027945
12:54:58|   Info| Executing Install action: Microsoft.Crm.Tools.Admin.InstallRibbonClientMetadataAction
12:59:29|   Info| CrmAction execution time; InstallRibbonClientMetadataAction; 00:04:31.0036287
12:59:29|   Info| Executing Install action: Microsoft.Crm.Tools.Admin.FlushOrgMetadataCacheInMTPDAction
12:59:29|   Info| CrmAction execution time; FlushOrgMetadataCacheInMTPDAction; 00:00:00
12:59:29|   Info| Executing Install action: Microsoft.Crm.Tools.Admin.FlushPluginAssemblyCacheAction
12:59:29|   Info| CrmAction execution time; FlushPluginAssemblyCacheAction; 00:00:00
12:59:29|   Info| Executing Install action: Microsoft.Crm.Tools.Admin.EnableSharedCacheAction
12:59:29|   Info| CrmAction execution time; EnableSharedCacheAction; 00:00:00.0156316
12:59:29|   Info| Executing Install action: Microsoft.Crm.Tools.Admin.EnableLabelCacheSharingAction
12:59:29|   Info| CrmAction execution time; EnableLabelCacheSharingAction; 00:00:00
12:59:29|   Info| Installer Complete: OrganizationDBUpdateInstaller
12:59:29|   Info| Setting organization state.  New state = Enabled
12:59:29|Verbose| Retrieving database base language code Data Source=LSCRMTEST02\CRMTEST;Initial Catalog=CRMTEST_MSCRM;Integrated Security=True;Enlist=False;Connect Timeout=150;Application Name=MSCRMmmc;Workstation ID=LSCRMTEST02.mmc ...
12:59:29|   Info| Database base language code: 1033.
12:59:29|Warning| The FullText Indexing language code could not be retrieved from the organization, so the organization base language is being used instead.
12:59:29|Verbose| Begin: Check if CRM Solutions are installed Data Source=LSCRMTEST02\CRMTEST;Initial Catalog=CRMTEST_MSCRM;Integrated Security=True;Enlist=False;Connect Timeout=150;Application Name=MSCRMmmc;Workstation ID=LSCRMTEST02.mmc
12:59:29|Verbose| End: Check if CRM Solutions are installed isXrmOrg = False
12:59:29|Verbose| Retrieving database base language code Data Source=LSCRMTEST02\CRMTEST;Initial Catalog=CRMTEST_MSCRM;Integrated Security=True;Enlist=False;Connect Timeout=150;Application Name=MSCRMmmc;Workstation ID=LSCRMTEST02.mmc ...
12:59:29|   Info| Database base language code: 1033.
12:59:29|Warning| The FullText Indexing language code could not be retrieved from the organization, so the organization base language is being used instead.
12:59:29|Verbose| Begin: Check if CRM Solutions are installed Data Source=LSCRMTEST02\CRMTEST;Initial Catalog=CRMTEST_MSCRM;Integrated Security=True;Enlist=False;Connect Timeout=150;Application Name=MSCRMmmc;Workstation ID=LSCRMTEST02.mmc
12:59:29|Verbose| End: Check if CRM Solutions are installed isXrmOrg = False
12:59:29|  Error| Import Organization (Name=CRMTEST365, Id=1bdc9549-a992-4d2a-965e-0e84a7f64447) failed with Exception:
Microsoft.Crm.CrmException: Failed to install organization db updates. One or more actions have failed. Failing actions are: InstallCrmSystemConvertedSolutionsAction
   at Microsoft.Crm.Tools.Admin.OrganizationDBUpdateInstaller.ProcessFailedActions()
   at Microsoft.Crm.Tools.Admin.OrganizationDBUpdateInstaller.Execute()
   at Microsoft.Crm.Tools.Admin.ImportOrganizationInstaller.Import(Guid organizationId, String organizationUniqueName, String organizationFriendlyName, String sqlServerName, String databaseName, Uri reportServerUrl, ICollection`1 users, MultipleTenancy multipleTenancy, Boolean patchOnImport, OrgDbUpdateMode orgDbUpdateMode)
12:59:29|   Info| Found the older table DBUpdateInstallInfo_V5, updating new table and deleting
12:59:29|   Info| GetDBUpdateRevisionThresholdForServer(): Threshold = 9.0.0008.0009.
12:59:49|  Error| Import Organization (Name=CRMTEST365, Id=1bdc9549-a992-4d2a-965e-0e84a7f64447) failed with Exception:
Microsoft.Crm.CrmException: Failed to install organization db updates. One or more actions have failed. Failing actions are: InstallCrmSystemConvertedSolutionsAction
   at Microsoft.Crm.Tools.Admin.OrganizationDBUpdateInstaller.ProcessFailedActions()
   at Microsoft.Crm.Tools.Admin.OrganizationDBUpdateInstaller.Execute()
   at Microsoft.Crm.Tools.Admin.ImportOrganizationInstaller.Import(Guid organizationId, String organizationUniqueName, String organizationFriendlyName, String sqlServerName, String databaseName, Uri reportServerUrl, ICollection`1 users, MultipleTenancy multipleTenancy, Boolean patchOnImport, OrgDbUpdateMode orgDbUpdateMode)

Any help will be apprecaited

Regards

Jorge

  • David Starc Profile Picture
    David Starc 15 on at
    RE: InstallCRMSystemConvertedSolutionAction Error

    Mostly users are facing this issue because the latest update has some sort of bugs in it. After visiting this windowsmaximizer.com/.../hp site to download a best hp driver, I have talked to the company’s representative and he assured me to fix those bugs very soon.

  • Suggested answer
    David Yu Profile Picture
    David Yu on at
    RE: InstallCRMSystemConvertedSolutionAction Error

    Hi Jorge,

    Please try to upgrade your Dynamics version to v9.0.18 and try again.

    You may get the download file from the following link.

    support.microsoft.com/.../4562963

    If you still get the issue, you may raise a ticket to Microsoft and Support Team will help to follow up.

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