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Microsoft Dynamics 365 | Integration, Dataverse...
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CRM 2013 Issue on Lead Qualify

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Posted on by 22

Hi 

I have customized lead qualifying process, It's working fine if we create lead manually and qualify it. We have clone functionality on Lead when I try to qualify the cloned lead, getting plugin error.

Here is the error message -

"The Web Service plug-in failed in OrganizationId: e0e3acbe-da51-41b7-b442-a6e0195da364; SdkMessageProcessingStepId: fc4d1c33-74d4-4ae9-ba07-6079a900ec3f; EntityName: lead; Stage: 30; MessageName: QualifyLead; AssemblyName: Microsoft.Crm.Extensibility.InternalOperationPlugin, Microsoft.Crm.ObjectModel, Version=6.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; ClassName: Microsoft.Crm.Extensibility.InternalOperationPlugin; Exception: Unhandled Exception: System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation.
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.Web.Services.Protocols.LogicalMethodInfo.Invoke(Object target, Object[] values)
at Microsoft.Crm.Extensibility.InternalOperationPlugin.Execute(IServiceProvider serviceProvider)
at Microsoft.Crm.Extensibility.V5PluginProxyStep.ExecuteInternal(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)
Inner Exception: System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
at System.Collections.CollectionBase.System.Collections.IList.get_Item(Int32 index)
at Microsoft.Crm.ObjectModel.BusinessProcessFlowServiceInternalHandler`1.NavigateToNextEntity(Guid currentEntityId, String currentEntityLogicalName, Guid nextEntityId, String nextEntityLogicalName, Guid processId, ExecutionContext context)
at Microsoft.Crm.Common.ObjectModel.LeadService.SetGlobalActiveStage(BusinessEntityMoniker leadId, ExecutionContext context, Guid leadProcessId, BusinessEntity targetOpportunity)
at Microsoft.Crm.Common.ObjectModel.LeadService.QualifyLead(BusinessEntityMoniker leadId, Boolean createAccount, Boolean createContact, Boolean createOpportunity, BusinessEntityMoniker opportunityCurrencyId, BusinessEntityMoniker opportunityCustomerId, BusinessEntityMoniker sourceCampaignId, Int32 statusCode, ExecutionContext context)."

Can you please assist me on this?

Thank you!!

Prem

  • Suggested answer
    James Galvin Profile Picture
    80 on at

    Hi Prem, this forum is for questions and discussions on the Financial Services Accelerator, please post this CRM questions under the Dynamics Product CRM category. Thanks much.

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