Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics 365 | Integration, Dataverse...
Suggested answer

CRM 2013 Issue on Lead Qualify

(0) ShareShare
ReportReport
Posted on by 20

Hi 

I have customized lead qualifying process, It's working fine if we create lead manually and qualify it. We have clone functionality on Lead when I try to qualify the cloned lead, getting plugin error.

Here is the error message -

"The Web Service plug-in failed in OrganizationId: e0e3acbe-da51-41b7-b442-a6e0195da364; SdkMessageProcessingStepId: fc4d1c33-74d4-4ae9-ba07-6079a900ec3f; EntityName: lead; Stage: 30; MessageName: QualifyLead; AssemblyName: Microsoft.Crm.Extensibility.InternalOperationPlugin, Microsoft.Crm.ObjectModel, Version=6.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; ClassName: Microsoft.Crm.Extensibility.InternalOperationPlugin; Exception: Unhandled Exception: System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation.
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.Web.Services.Protocols.LogicalMethodInfo.Invoke(Object target, Object[] values)
at Microsoft.Crm.Extensibility.InternalOperationPlugin.Execute(IServiceProvider serviceProvider)
at Microsoft.Crm.Extensibility.V5PluginProxyStep.ExecuteInternal(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)
Inner Exception: System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
at System.Collections.CollectionBase.System.Collections.IList.get_Item(Int32 index)
at Microsoft.Crm.ObjectModel.BusinessProcessFlowServiceInternalHandler`1.NavigateToNextEntity(Guid currentEntityId, String currentEntityLogicalName, Guid nextEntityId, String nextEntityLogicalName, Guid processId, ExecutionContext context)
at Microsoft.Crm.Common.ObjectModel.LeadService.SetGlobalActiveStage(BusinessEntityMoniker leadId, ExecutionContext context, Guid leadProcessId, BusinessEntity targetOpportunity)
at Microsoft.Crm.Common.ObjectModel.LeadService.QualifyLead(BusinessEntityMoniker leadId, Boolean createAccount, Boolean createContact, Boolean createOpportunity, BusinessEntityMoniker opportunityCurrencyId, BusinessEntityMoniker opportunityCustomerId, BusinessEntityMoniker sourceCampaignId, Int32 statusCode, ExecutionContext context)."

Can you please assist me on this?

Thank you!!

Prem

  • Suggested answer
    James Galvin Profile Picture
    James Galvin 80 on at
    RE: CRM 2013 Issue on Lead Qualify

    Hi Prem, this forum is for questions and discussions on the Financial Services Accelerator, please post this CRM questions under the Dynamics Product CRM category. Thanks much.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Congratulations 2024 Spotlight Honorees!

Kudos to all of our 2024 community stars! 🎉

Meet the Top 10 leaders for December!

Congratulations to our December super stars! 🥳

Get Started Blogging in the Community

Hosted or syndicated blogging is available! ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,622 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,354 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans