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Microsoft Dynamics GP (Archived)

Customer statements

Posted on by Microsoft Employee

My customer is looking to have all activity for a current month appear on the statement.  (open item customer)

When the statement prints, if a payment has been made applied to multiple invoices it shows the payment as it has been applied rather than as 1 amount.  This has proven to be very confusing. 

How can I have this print 1 line for the payment  and then a line for discounts.

Thank you

Kathie

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Customer statements

    Hi Kathie,

    I would really appreciate it if you could send the file.  However, your email was rejected from my system. Can you check the email or can you send it to mmucci@vantagehospitality.com?

    Anxiously awaiting

    Marcia

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Customer statements

    Hi Marcia:

    It took some time with Microsoft but in the end I recall it took a lot of calculated fields.   You can email me at kbullock@bdo.ca and I can send you the package file.

    Kathie

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Customer statements

    Kathie,

    Did you ever get an answer to this question?  I am having a similar problem.

    Thank you

    Marcia

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