Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics NAV (Archived)

Value Entries Invoice and Credit Memo Amount not match with GL

Posted on by Microsoft Employee

Hi,

I am using NAV 2013. I created a Jet reports to generate Sales Amount (Invoice+Credit Memo) for August, the Sales Amount doesn't match the Aug. Sales in General Ledger. But it has little difference, around 11K.

The G/L Ledger Aug Sales is same as the Sales in Cust. Ledger. 

Can someone explain it?

Thanks!

*This post is locked for comments

  • Verified answer
    Alexander Ermakov Profile Picture
    Alexander Ermakov 28,094 on at
    RE: Value Entries Invoice and Credit Memo Amount not match with GL

    Transactions in General Ledger can be populated via different sources. If you post a document, such as an invoice or credit-memo, then G/L entries will have relevant document type. However sometimes users can post General journal lines without selecting the document at all or selecting a different from invoice or credit-memo.

    You need to drill down to the list of G/L transactions, copy them to Excel and create a Pivot table by the document type. Most likely you will have your 11k posted with a different document type, or with a document type "blank".

  • Ashok Sundaram Profile Picture
    Ashok Sundaram 80 on at
    RE: Value Entries Invoice and Credit Memo Amount not match with GL

    Hi Allen,

    If you have filtered GL for Document Type = 'Invoice' and 'Credit Memo', what if there are records with Document Type = '' (Blank)?

  • Verified answer
    Amol Salvi Profile Picture
    Amol Salvi 18,694 on at
    RE: Value Entries Invoice and Credit Memo Amount not match with GL

    Kindly check whether any user passed any journal entry directly in sales account or check whether any particular transactions is not considered during reporting.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans