Hello,
Yesterday I've noticed, that I can't track untracked mails in Social Pane by simply clicking "track" on them. That was standard function named Email Engagement in Relationship Insights.
Today I've tried to present it to my co-workers but any mail from outer source didn't appear as untracked. So I felt foolish, but it's not the point.
The point is, that somehow Relationship Insights dissapeared from Settings tab in Site Map. And I can't select option to preview untracked mails in Activity Pane.
When I tried to reconfigure it via Admin Center I've received that info:
Dodatek Wyniki analiz dotyczących sprzedaży usługi Dynamics 365-Dodatek Wyniki analiz dotyczących sprzedaży jest dostępny tylko dla klientów w Stanach Zjednoczonych. Identyfikator błędu: ErrorLoadingSPA
It means, that this add-on is available only in USA. I'm in Poland, so... :)
Is it possible, that entire Email Engagement has been disabled due to GDPR? It's evective since today in entire EU.
And funny thing - now I just cant find in https://docs.microsoft.com any mention about Relationship Insights.
Regards,
BB
