Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM2013 Addin for Outl...
Microsoft Dynamics CRM (Archived)

CRM2013 Addin for Outlook 2016 keeps crashing

(0) ShareShare
ReportReport
Posted on by Community Member Microsoft Employee

Hello,

In the last few days several of our Users have reported that the outlook plugin for office 2016 (32 bit) has started crashing and the add-in is becoming disabled.

If you re-enable the add in the outlook tracking tools etc appear immediately until you close down outlook again - on restart they disappear again (add-in disabled).

Most of those reporting errors have more than one exchange account. The generic error is "outlook has stopped working."An example trace is below.

We are running the outlook client SP1 with critical update (KB3173711). CRM is CRM 2013 on-premise.

Any help very gratefully received! Thanks.

***************************************************************************************************************************************************

# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 09:21:22.894
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 09:21:22.894] Process:OUTLOOK |Thread:1808 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43
>hr = 0x80004005
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 09:21:22.909
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 09:21:22.909] Process:OUTLOOK |Thread:1808 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-06 09:21:22.909] Process:OUTLOOK |Thread:1808 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-06 09:21:22.909] Process:OUTLOOK |Thread:1808 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185
>hr = 0x80004002
[2017-03-06 09:21:22.909] Process:OUTLOOK |Thread:1808 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120
>hr = 0x80004002
[2017-03-06 09:23:12.42] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 09:23:12.42] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CRM ribbon is not required as user has signed out. Function: CAddin::HrGroupGetVisibleInternal File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 973
[2017-03-06 09:23:12.57] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 09:23:12.57] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 09:23:12.57] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 09:23:12.73] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 09:23:12.73] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 09:23:12.73] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 09:23:12.198] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:12.214] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:12.214] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:12.214] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:12.229] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:12.260] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:12.370] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:12.854] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:12.901] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:12.901] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:12.901] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:12.917] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:12.917] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:13.636] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:13.745] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:13.745] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:13.761] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:13.761] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:13.761] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:14.89] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:14.120] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:14.136] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:14.167] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:14.198] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:14.245] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:15.11] Process:OUTLOOK |Thread:3100 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetInitialPollingPeriod File: c:\bt\186112\src\core\application\outlook\addin\..\Common\utility.h Line: 666
>hr = 0x80004005
[2017-03-06 09:23:15.182] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:15.198] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:15.229] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:15.261] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:15.292] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 09:23:15.339] Process:OUTLOOK |Thread:6712 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 09:23:27.208
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 09:23:27.208] Process:OUTLOOK |Thread:0516 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43
>hr = 0x80004005
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 09:23:27.224
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 09:23:27.224] Process:OUTLOOK |Thread:0516 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-06 09:23:27.224] Process:OUTLOOK |Thread:0516 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-06 09:23:27.224] Process:OUTLOOK |Thread:0516 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185
>hr = 0x80004002
[2017-03-06 09:23:27.224] Process:OUTLOOK |Thread:0516 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120
>hr = 0x80004002
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 09:26:08.844
# Categories: *:Warning
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 09:26:08.844] Process:OUTLOOK |Thread:9036 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43
>hr = 0x80004005
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 09:26:08.860
# Categories: *:Warning
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 09:26:08.860] Process:OUTLOOK |Thread:9036 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-06 09:26:08.860] Process:OUTLOOK |Thread:9036 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-06 09:26:08.860] Process:OUTLOOK |Thread:9036 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185
>hr = 0x80004002
[2017-03-06 09:26:08.860] Process:OUTLOOK |Thread:9036 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120
>hr = 0x80004002
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 09:36:25.940
# Categories: *:Warning
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 09:36:25.940] Process:OUTLOOK |Thread:6916 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43
>hr = 0x80004005
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 09:36:25.956
# Categories: *:Warning
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 09:36:25.956] Process:OUTLOOK |Thread:6916 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-06 09:36:25.956] Process:OUTLOOK |Thread:6916 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-06 09:36:25.956] Process:OUTLOOK |Thread:6916 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185
>hr = 0x80004002
[2017-03-06 09:36:25.956] Process:OUTLOOK |Thread:6916 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120
>hr = 0x80004002
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 09:43:01.837
# Categories: *:Warning
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 09:43:01.837] Process:OUTLOOK |Thread:6184 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43
>hr = 0x80004005
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 09:43:01.852
# Categories: *:Warning
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 09:43:01.852] Process:OUTLOOK |Thread:6184 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-06 09:43:01.852] Process:OUTLOOK |Thread:6184 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-06 09:43:01.852] Process:OUTLOOK |Thread:6184 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185
>hr = 0x80004002
[2017-03-06 09:43:01.852] Process:OUTLOOK |Thread:6184 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120
>hr = 0x80004002
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 09:46:43.977
# Categories: *:Warning
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 09:46:43.977] Process:OUTLOOK |Thread:8656 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43
>hr = 0x80004005
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 09:46:43.993
# Categories: *:Warning
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 09:46:43.993] Process:OUTLOOK |Thread:8656 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-06 09:46:43.993] Process:OUTLOOK |Thread:8656 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-06 09:46:43.993] Process:OUTLOOK |Thread:8656 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185
>hr = 0x80004002
[2017-03-06 09:46:43.993] Process:OUTLOOK |Thread:8656 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120
>hr = 0x80004002
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 09:57:56.214
# Categories: *:Warning
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 09:57:56.214] Process:OUTLOOK |Thread:5044 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43
>hr = 0x80004005
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 09:57:56.229
# Categories: *:Warning
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 09:57:56.229] Process:OUTLOOK |Thread:5044 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-06 09:57:56.229] Process:OUTLOOK |Thread:5044 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-06 09:57:56.229] Process:OUTLOOK |Thread:5044 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185
>hr = 0x80004002
[2017-03-06 09:57:56.229] Process:OUTLOOK |Thread:5044 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120
>hr = 0x80004002
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 10:06:55.991
# Categories: *:Warning
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 10:06:55.991] Process:OUTLOOK |Thread:3984 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43
>hr = 0x80004005
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 10:06:56.7
# Categories: *:Warning
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 10:06:56.7] Process:OUTLOOK |Thread:3984 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-06 10:06:56.7] Process:OUTLOOK |Thread:3984 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-06 10:06:56.7] Process:OUTLOOK |Thread:3984 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185
>hr = 0x80004002
[2017-03-06 10:06:56.7] Process:OUTLOOK |Thread:3984 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120
>hr = 0x80004002
[2017-03-06 10:21:41.419] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:41.434] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:41.434] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:41.434] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:41.450] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:41.481] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:41.544] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:41.653] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:41.715] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:41.731] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:41.731] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:41.731] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:41.747] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:42.528] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:42.544] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:42.575] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:42.606] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:42.637] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:42.684] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:43.450] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:43.450] Process:OUTLOOK |Thread:3316 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetInitialPollingPeriod File: c:\bt\186112\src\core\application\outlook\addin\..\Common\utility.h Line: 666
>hr = 0x80004005
[2017-03-06 10:21:43.481] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:43.512] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:43.544] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:43.575] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:43.622] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:45.465] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:45.575] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:45.606] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:45.622] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:45.653] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 10:21:45.684] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 10:22:18.758
# Categories: *:Warning
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 10:22:18.758] Process:OUTLOOK |Thread:3972 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43
>hr = 0x80004005
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 10:22:18.758
# Categories: *:Warning
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 10:22:18.758] Process:OUTLOOK |Thread:3972 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-06 10:22:18.758] Process:OUTLOOK |Thread:3972 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-06 10:22:18.758] Process:OUTLOOK |Thread:3972 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185
>hr = 0x80004002
[2017-03-06 10:22:18.758] Process:OUTLOOK |Thread:3972 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120
>hr = 0x80004002
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 13:09:25.887
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 13:09:25.887] Process:OUTLOOK |Thread:1364 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43
>hr = 0x80004005
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 13:09:25.903
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 13:09:25.903] Process:OUTLOOK |Thread:1364 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-06 13:09:25.903] Process:OUTLOOK |Thread:1364 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-06 13:09:25.903] Process:OUTLOOK |Thread:1364 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185
>hr = 0x80004002
[2017-03-06 13:09:25.903] Process:OUTLOOK |Thread:1364 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120
>hr = 0x80004002
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 13:10:35.110
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 13:10:35.110] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43
>hr = 0x80004005
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 13:10:35.126
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 13:10:35.126] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-06 13:10:35.126] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-06 13:10:35.126] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185
>hr = 0x80004002
[2017-03-06 13:10:35.126] Process:OUTLOOK |Thread:8012 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120
>hr = 0x80004002
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 14:25:57.244
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 14:25:57.244] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.244] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CRM ribbon is not required as user has signed out. Function: CAddin::HrGroupGetVisibleInternal File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 973
[2017-03-06 14:25:57.259] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.259] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.259] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.259] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.275] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.275] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.275] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.275] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.275] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CRM ribbon is not required as user has signed out. Function: CAddin::HrGroupGetVisibleInternal File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 973
[2017-03-06 14:25:57.290] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.290] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.290] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.290] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.290] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.290] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.306] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.306] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.306] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.306] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.306] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.306] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CRM ribbon is not required as user has signed out. Function: CAddin::HrGroupGetVisibleInternal File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 973
[2017-03-06 14:25:57.306] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.322] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.322] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.322] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.322] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.322] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.322] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.322] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CRM ribbon is not required as user has signed out. Function: CAddin::HrGroupGetVisibleInternal File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 973
[2017-03-06 14:25:57.322] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.337] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.337] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.337] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.337] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.337] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.337] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.337] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CRM ribbon is not required as user has signed out. Function: CAddin::HrGroupGetVisibleInternal File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 973
[2017-03-06 14:25:57.337] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.353] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.353] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.353] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.353] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.353] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Race condition: HrGroupGetVisible was called before NewInspector callback! Function: CAddin::HrGetInspectorWrapperToUseFromRibbon File: c:\bt\186112\src\core\application\outlook\addin\ribboncallbacks.h Line: 2257
[2017-03-06 14:25:57.478] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 14:25:57.478] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 14:25:57.494] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 14:25:57.494] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 14:25:57.494] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 14:25:57.525] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 14:25:57.603] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 14:25:58.103] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 14:25:58.165] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 14:25:58.165] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 14:25:58.165] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 14:25:58.181] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 14:25:58.181] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 14:25:58.369] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 14:25:58.369] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 14:25:58.384] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 14:25:58.384] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 14:25:58.400] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 14:25:58.416] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 14:25:58.509] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 14:25:58.509] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 14:25:58.525] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 14:25:58.525] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 14:25:58.541] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-06 14:25:58.556] Process:OUTLOOK |Thread:0996 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 14:25:59.72
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 14:25:59.72] Process:OUTLOOK |Thread:7120 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetInitialPollingPeriod File: c:\bt\186112\src\core\application\outlook\addin\..\Common\utility.h Line: 666
>hr = 0x80004005
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 14:26:09.864
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 14:26:09.864] Process:OUTLOOK |Thread:4232 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43
>hr = 0x80004005
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 14:26:09.864
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 14:26:09.864] Process:OUTLOOK |Thread:4232 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-06 14:26:09.864] Process:OUTLOOK |Thread:4232 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-06 14:26:09.864] Process:OUTLOOK |Thread:4232 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185
>hr = 0x80004002
[2017-03-06 14:26:09.864] Process:OUTLOOK |Thread:4232 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120
>hr = 0x80004002
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 14:30:16.433
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 14:30:16.433] Process:OUTLOOK |Thread:4336 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43
>hr = 0x80004005
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 14:30:16.433
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 14:30:16.433] Process:OUTLOOK |Thread:4336 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-06 14:30:16.449] Process:OUTLOOK |Thread:4336 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-06 14:30:16.449] Process:OUTLOOK |Thread:4336 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185
>hr = 0x80004002
[2017-03-06 14:30:16.449] Process:OUTLOOK |Thread:4336 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120
>hr = 0x80004002
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 14:35:23.172
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 14:35:23.172] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43
>hr = 0x80004005
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 14:35:23.188
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 14:35:23.188] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-06 14:35:23.188] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-06 14:35:23.188] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185
>hr = 0x80004002
[2017-03-06 14:35:23.188] Process:OUTLOOK |Thread:5552 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120
>hr = 0x80004002
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 14:36:41.819
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 14:36:41.819] Process:OUTLOOK |Thread:7068 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43
>hr = 0x80004005
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 14:36:41.834
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 14:36:41.834] Process:OUTLOOK |Thread:7068 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-06 14:36:41.834] Process:OUTLOOK |Thread:7068 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-06 14:36:41.834] Process:OUTLOOK |Thread:7068 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185
>hr = 0x80004002
[2017-03-06 14:36:41.834] Process:OUTLOOK |Thread:7068 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120
>hr = 0x80004002
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 14:37:47.289
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 14:37:47.289] Process:OUTLOOK |Thread:4228 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43
>hr = 0x80004005
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-06 14:37:47.304
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-06 14:37:47.304] Process:OUTLOOK |Thread:4228 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-06 14:37:47.304] Process:OUTLOOK |Thread:4228 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-06 14:37:47.304] Process:OUTLOOK |Thread:4228 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185
>hr = 0x80004002
[2017-03-06 14:37:47.304] Process:OUTLOOK |Thread:4228 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120
>hr = 0x80004002
[2017-03-07 08:13:41.850] Process:OUTLOOK |Thread:8240 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsCRMServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 31
>hr = 0x80131501
[2017-03-07 08:13:41.850] Process:OUTLOOK |Thread:8240 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43
>hr = 0x80131501
[2017-03-07 08:13:41.866] Process:OUTLOOK |Thread:8240 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-07 08:13:41.866] Process:OUTLOOK |Thread:8240 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-07 08:13:41.866] Process:OUTLOOK |Thread:8240 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185
>hr = 0x80004002
[2017-03-07 08:13:41.866] Process:OUTLOOK |Thread:8240 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120
>hr = 0x80004002
[2017-03-07 08:14:02.882] Process:OUTLOOK |Thread:8240 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CAuthentication::Authenticate File: c:\bt\186112\src\core\application\outlook\addin\authentication.cpp Line: 39
>hr = 0x80131509
[2017-03-07 08:14:02.882] Process:OUTLOOK |Thread:8240 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CAuthentication Authenticate hr = 0x80131509 Function: CAuthentication::Authenticate File: c:\bt\186112\src\core\application\outlook\addin\authentication.cpp Line: 42
[2017-03-07 08:14:02.882] Process:OUTLOOK |Thread:8240 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CAuthenticationState::ExecuteEx File: c:\bt\186112\src\core\application\outlook\addin\authenticationstate.cpp Line: 36
>hr = 0x80131509
[2017-03-07 08:14:02.882] Process:OUTLOOK |Thread:8240 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'Authentication' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-07 08:14:02.882] Process:OUTLOOK |Thread:8240 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | OfflineState failed: Cannot Set Offline Function: COfflineState::ExecuteEx File: c:\bt\186112\src\core\application\outlook\addin\offlinestate.cpp Line: 45
[2017-03-07 08:14:02.882] Process:OUTLOOK |Thread:8240 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'Offline' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-07 08:14:02.897] Process:OUTLOOK |Thread:8240 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-07 08:14:02.897] Process:OUTLOOK |Thread:8240 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CDisableState::NavigateToInbox File: c:\bt\186112\src\core\application\outlook\addin\disablestate.cpp Line: 116
>hr = 0x80004002
[2017-03-07 08:14:02.897] Process:OUTLOOK |Thread:8240 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CDisableState::DisableUI File: c:\bt\186112\src\core\application\outlook\addin\disablestate.cpp Line: 97
>hr = 0x80004002
[2017-03-07 08:14:02.897] Process:OUTLOOK |Thread:8240 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Failed to delete CRM folders Function: CDisableState::DisableUI File: c:\bt\186112\src\core\application\outlook\addin\disablestate.cpp Line: 99
[2017-03-07 08:14:02.897] Process:OUTLOOK |Thread:8240 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CDisableState::Deactivate File: c:\bt\186112\src\core\application\outlook\addin\disablestate.cpp Line: 59
>hr = 0x80004002
[2017-03-07 08:29:03.43] Process:OUTLOOK |Thread:0228 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43
>hr = 0x80004005
[2017-03-07 08:29:03.43] Process:OUTLOOK |Thread:0228 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-07 08:29:03.43] Process:OUTLOOK |Thread:0228 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-07 08:29:03.43] Process:OUTLOOK |Thread:0228 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185
>hr = 0x80004002
[2017-03-07 08:29:03.43] Process:OUTLOOK |Thread:0228 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120
>hr = 0x80004002
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-07 08:50:01.951
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-07 08:50:01.951] Process:OUTLOOK |Thread:9268 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43
>hr = 0x80004005
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-07 08:50:01.958
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-07 08:50:01.958] Process:OUTLOOK |Thread:9268 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-07 08:50:01.959] Process:OUTLOOK |Thread:9268 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-07 08:50:01.959] Process:OUTLOOK |Thread:9268 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185
>hr = 0x80004002
[2017-03-07 08:50:01.960] Process:OUTLOOK |Thread:9268 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120
>hr = 0x80004002
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-07 09:03:31.322
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-07 09:03:31.322] Process:OUTLOOK |Thread:6064 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43
>hr = 0x80004005
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-07 09:03:31.327
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-07 09:03:31.327] Process:OUTLOOK |Thread:6064 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-07 09:03:31.328] Process:OUTLOOK |Thread:6064 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-07 09:03:31.329] Process:OUTLOOK |Thread:6064 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185
>hr = 0x80004002
[2017-03-07 09:03:31.329] Process:OUTLOOK |Thread:6064 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120
>hr = 0x80004002
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-07 09:08:02.275
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-07 09:08:02.275] Process:OUTLOOK |Thread:8084 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43
>hr = 0x80004005
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-07 09:08:02.282
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-07 09:08:02.282] Process:OUTLOOK |Thread:8084 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-07 09:08:02.283] Process:OUTLOOK |Thread:8084 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-07 09:08:02.284] Process:OUTLOOK |Thread:8084 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185
>hr = 0x80004002
[2017-03-07 09:08:02.284] Process:OUTLOOK |Thread:8084 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120
>hr = 0x80004002
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-07 09:10:50.407
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-07 09:10:50.407] Process:OUTLOOK |Thread:10148 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43
>hr = 0x80004005
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-07 09:10:50.414
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-07 09:10:50.414] Process:OUTLOOK |Thread:10148 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-07 09:10:50.415] Process:OUTLOOK |Thread:10148 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-07 09:10:50.416] Process:OUTLOOK |Thread:10148 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185
>hr = 0x80004002
[2017-03-07 09:10:50.416] Process:OUTLOOK |Thread:10148 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120
>hr = 0x80004002
[2017-03-07 12:07:53.993] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:53.993] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:53.993] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:54.8] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:54.24] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:54.88] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:54.167] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:54.338] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:54.401] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:54.401] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:54.401] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:54.417] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:54.417] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:55.292] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:55.307] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:55.307] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:55.323] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:55.323] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:55.354] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:55.651] Process:OUTLOOK |Thread:10780 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetInitialPollingPeriod File: c:\bt\186112\src\core\application\outlook\addin\..\Common\utility.h Line: 666
>hr = 0x80004005
[2017-03-07 12:07:55.651] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:57.417] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:57.542] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:57.542] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:57.557] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:57.557] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:57.573] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:58.432] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:58.432] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:58.448] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:58.448] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:58.464] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:58.495] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:59.604] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: c:\bt\186112\src\core\application\outlook\addin\emailhelper.cpp Line: 2952
>hr = 0x8004010f
[2017-03-07 12:07:59.789] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:59.805] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:59.805] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:59.820] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:59.820] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:59.851] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:07:59.914] Process:OUTLOOK |Thread:10752 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetMessageIdFromMessage File: c:\bt\186112\src\core\application\outlook\addin\emailhelper.cpp Line: 2818
>hr = 0x8004010f
[2017-03-07 12:07:59.914] Process:OUTLOOK |Thread:10752 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetMessageIdFromMessage File: c:\bt\186112\src\core\application\outlook\addin\emailhelper.cpp Line: 2839
>hr = 0x8004010f
[2017-03-07 12:08:00.8] Process:OUTLOOK |Thread:10752 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetMessageIdFromMessage File: c:\bt\186112\src\core\application\outlook\addin\emailhelper.cpp Line: 2818
>hr = 0x8004010f
[2017-03-07 12:08:00.8] Process:OUTLOOK |Thread:10752 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetMessageIdFromMessage File: c:\bt\186112\src\core\application\outlook\addin\emailhelper.cpp Line: 2839
>hr = 0x8004010f
[2017-03-07 12:08:00.8] Process:OUTLOOK |Thread:10752 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetSenderFromMessage File: c:\bt\186112\src\core\application\outlook\addin\emailhelper.cpp Line: 2952
>hr = 0x8004010f
[2017-03-07 12:08:02.604] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:08:02.604] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:08:02.620] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:08:02.620] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:08:02.620] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:08:02.651] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:08:03.338] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:08:03.338] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:08:03.354] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:08:03.354] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:08:03.370] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:08:03.385] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:08:07.721] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:08:07.721] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:08:07.737] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:08:07.737] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:08:07.752] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:08:07.768] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:08:07.940] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:08:07.955] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:08:07.955] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:08:07.971] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:08:07.987] Process:OUTLOOK |Thread:9860 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-07 12:08:15.738
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-07 12:08:15.738] Process:OUTLOOK |Thread:2188 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43
>hr = 0x80004005
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-07 12:08:15.754
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-07 12:08:15.754] Process:OUTLOOK |Thread:2188 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-07 12:08:15.754] Process:OUTLOOK |Thread:2188 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-07 12:08:15.754] Process:OUTLOOK |Thread:2188 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185
>hr = 0x80004002
[2017-03-07 12:08:15.754] Process:OUTLOOK |Thread:2188 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120
>hr = 0x80004002
[2017-03-07 12:08:59.973] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:08:59.973] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:08:59.988] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:08:59.988] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:00.4] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:00.66] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:00.176] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:00.379] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:00.441] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:00.441] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:00.457] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:00.457] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:00.473] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:00.722] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:00.722] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:00.769] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:00.769] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:00.784] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:00.800] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:01.128] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:01.206] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:01.300] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:01.300] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:01.316] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:01.316] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:01.331] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:01.347] Process:OUTLOOK |Thread:10604 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetInitialPollingPeriod File: c:\bt\186112\src\core\application\outlook\addin\..\Common\utility.h Line: 666
>hr = 0x80004005
[2017-03-07 12:09:49.696] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:49.696] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:49.712] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:49.712] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:49.728] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:49.759] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:51.134] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:51.150] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:51.150] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:51.165] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:51.165] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:51.196] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:53.275] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:53.275] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:53.290] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:53.290] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:53.290] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:53.321] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:53.509] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:53.525] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:53.525] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:53.540] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:53.556] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:58.853] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:58.853] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:58.868] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:58.868] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:09:58.900] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:10:00.87] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='TrackInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:10:00.87] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='TrackInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:10:00.87] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.EntityLogicalName.OutlookTab.Actions.Convert']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:10:00.103] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.EntityLogicalName.OutlookTab.Actions.Convert']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:10:00.103] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Form.EntityLogicalName.OutlookTab.Actions.AddConnection']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:10:00.103] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='ViewInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:10:00.103] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='ViewInCrmButton']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:10:09.749] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:10:09.749] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:10:09.749] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:10:09.765] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:10:09.796] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:10:10.765] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:10:10.781] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:10:10.781] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:10:10.796] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:10:10.812] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:10:57.868] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.OutlookSync.BackstageGroup']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:10:57.883] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.GoOffline.BackstageGroup']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:10:57.883] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.GoOnline.BackstageGroup']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:10:57.883] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.ImportExportPrimary.BackstageGroup']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:10:57.883] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.ImportExportSecondary.BackstageGroup']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:10:57.899] Process:OUTLOOK |Thread:1112 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.ManageRecords.BackstageGroup']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-07 12:15:16.185
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-07 12:15:16.185] Process:OUTLOOK |Thread:9292 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43
>hr = 0x80004005
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-07 12:15:16.200
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-07 12:15:16.200] Process:OUTLOOK |Thread:9292 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-07 12:15:16.200] Process:OUTLOOK |Thread:9292 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-07 12:15:16.200] Process:OUTLOOK |Thread:9292 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185
>hr = 0x80004002
[2017-03-07 12:15:16.200] Process:OUTLOOK |Thread:9292 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120
>hr = 0x80004002
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-07 12:30:21.965
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-07 12:30:21.965] Process:OUTLOOK |Thread:6092 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43
>hr = 0x80004005
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-07 12:30:21.981
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-07 12:30:21.981] Process:OUTLOOK |Thread:6092 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-07 12:30:21.981] Process:OUTLOOK |Thread:6092 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-07 12:30:21.981] Process:OUTLOOK |Thread:6092 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185
>hr = 0x80004002
[2017-03-07 12:30:21.981] Process:OUTLOOK |Thread:6092 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120
>hr = 0x80004002
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-07 12:44:38.623
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-07 12:44:38.623] Process:OUTLOOK |Thread:5352 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43
>hr = 0x80004005
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-07 12:44:38.623
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-07 12:44:38.623] Process:OUTLOOK |Thread:5352 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-07 12:44:38.623] Process:OUTLOOK |Thread:5352 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-07 12:44:38.623] Process:OUTLOOK |Thread:5352 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185
>hr = 0x80004002
[2017-03-07 12:44:38.623] Process:OUTLOOK |Thread:5352 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120
>hr = 0x80004002
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-07 12:46:35.216
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-07 12:46:35.216] Process:OUTLOOK |Thread:6888 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43
>hr = 0x80004005
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2017-03-07 12:46:35.231
# Categories: *:Error
# Schedule: No registry key - using default value: Daily
# ComputerName: LIB125980
# CRMVersion: 6.1.0004.0173
[2017-03-07 12:46:35.231] Process:OUTLOOK |Thread:6888 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HIDDEN - MY EDIT', OrganizationId='{HIDDEN - MY EDIT}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85
[2017-03-07 12:46:35.231] Process:OUTLOOK |Thread:6888 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82
>hr = 0x80004002
[2017-03-07 12:46:35.231] Process:OUTLOOK |Thread:6888 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185
>hr = 0x80004002
[2017-03-07 12:46:35.231] Process:OUTLOOK |Thread:6888 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120
>hr = 0x80004002
[2017-03-07 12:46:38.324] Process:OUTLOOK |Thread:6048 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetInitialPollingPeriod File: c:\bt\186112\src\core\application\outlook\addin\..\Common\utility.h Line: 666
>hr = 0x80004005
[2017-03-07 12:46:39.339] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:39.511] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:39.574] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:39.605] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:39.605] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:39.621] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:41.252] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:41.314] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:41.330] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:41.330] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:41.345] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:46.344] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:46.344] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:46.360] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:46.360] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:46.391] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:46.453] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:46.453] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:46.469] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:46.469] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:46.500] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:48.840] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:48.855] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:48.855] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:48.871] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:48.886] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:48.902] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:55.438] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:55.438] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:55.454] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:55.470] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:55.470] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:46:55.485] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:05.703] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:05.703] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:05.718] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:05.718] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:05.734] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:05.749] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:05.812] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:05.828] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:05.828] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:05.828] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:05.843] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:05.859] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:06.827] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:06.827] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:06.827] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:06.843] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:06.843] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:06.874] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:08.92] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:08.108] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Lead']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:08.108] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Case']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:08.124] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:08.124] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:08.155] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:08.374] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo.Opportunity']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:08.374] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ConvertTo']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:08.389] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Actions.Menu.AddConnection.Mail']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:08.389] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.Explorer.Mail.ViewInCrm']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:08.421] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385
[2017-03-07 12:47:15.340] Process:OUTLOOK |Thread:6532 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unable to determine control type from ribbon control '//Control[@Id='Mscrm.TabSearch']' Function: CCmdButtonHandler::HrParseActionString File: c:\bt\186112\src\core\application\outlook\addin\cmdbarevthandler.cpp Line: 385

*This post is locked for comments

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CRM2013 Addin for Outlook 2016 keeps crashing

    We raised a ticket with MS - they eventually suggested editing some reg keys - changing the load behaviour.

    It seems to have stabilised!

    Run the following from a CMD prompt as Administrator

    reg add HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\Outlook\Addins\crmaddin.Addin /f /v "LoadBehavior" /t REG_DWORD /d 3

    reg add HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin /f /v "LoadBehavior" /t REG_DWORD /d 3

    reg add "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Search.OutlookToolbar" /f /v "LoadBehavior" /t REG_DWORD /d 3

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CRM2013 Addin for Outlook 2016 keeps crashing

    I'll try that the next time my end user has the issue...which will be after the next Windows updates.  thank you!

  • Suggested answer
    SavvyLuke Profile Picture
    SavvyLuke 655 on at
    RE: CRM2013 Addin for Outlook 2016 keeps crashing

    Run repair on your Office installation to correct any problems.  Then uninstall the plugin and reinstall it.  Delete any MSCRM directories in your 'AppData' folder prior it.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CRM2013 Addin for Outlook 2016 keeps crashing

    try going into CRM Diagnostics and clearing the cache and clicking on always enable the add-in.  I have done this and my end user that has a similar issue can typically work until the next Windows updates are pushed out, without having to check the add-in boxes each time.  It might not work the first time, you may have to do it a couple times along with the add-ins in outlook, but it will stick eventually.

  • Aerick Profile Picture
    Aerick 75 on at
    RE: CRM2013 Addin for Outlook 2016 keeps crashing

    Similar issue for me.  My company ended up paying for some support on the issue which enables us to open Outlook without any errors, but the CRM Add-in is disabled each time, and we have to re-enable in order to be able to access the org.  Support had me clean off any old iterations of Microsoft Office and CRM and even some supporting programs (in Programs and Features).  This seemed to clear out the Outlook crashes, but now I just have to re-enable the Add-in each time I open Outlook.

    The beginning of my current trace looks identical to the beginning of yours:

    # CRM Tracing Version 1.1 Unmanaged

    # LocalTime: 2017-03-27 07:59:15.972

    # Categories: *:Error

    # Schedule: No registry key - using default value: Daily

    # ComputerName: EWRIGHT

    # CRMVersion: 6.1.0004.0173

    [2017-03-27 07:59:15.972] Process:OUTLOOK |Thread:46972 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CCrmServerState::IsServerAvailable File: c:\bt\186112\src\core\application\outlook\addin\crmserverstate.cpp Line: 43

    >hr = 0x80004005

    # CRM Tracing Version 1.1 Unmanaged

    # LocalTime: 2017-03-27 07:59:15.972

    # Categories: *:Error

    # Schedule: No registry key - using default value: Daily

    # ComputerName: EWRIGHT

    # CRMVersion: 6.1.0004.0173

    [2017-03-27 07:59:15.972] Process:OUTLOOK |Thread:46972 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | StateManagerSpy: 'CrmServer' State execution FAILED. OrganizationName='HelpdeskTraining', OrganizationId='{BEA70897-9951-E111-8E69-0050568F0086}' Function: CStateEngine::Execute File: c:\bt\186112\src\core\application\outlook\addin\stateengine.cpp Line: 85

    [2017-03-27 07:59:15.972] Process:OUTLOOK |Thread:46972 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookApp File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 82

    >hr = 0x80004002

    [2017-03-27 07:59:15.972] Process:OUTLOOK |Thread:46972 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | HrGetOutlookExplorer File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 185

    >hr = 0x80004002

    [2017-03-27 07:59:15.972] Process:OUTLOOK |Thread:46972 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | GetActiveExplorerHWnd File: c:\bt\186112\src\core\application\outlook\addin\common.cpp Line: 120

    >hr = 0x80004002

    After that it's all about Ribbon control issues.

    Perhaps check and remove any older versions of CRM plugin/Outlook and Microsoft supporting applications like .Net and/or Interop Assemblies?

    Then you can advance to my stage which is less problematic, and only slightly annoying.  :)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans