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Finance | Project Operations, Human Resources, ...
Suggested Answer

Work item on purchase order workflow is assigned to the same user

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Posted on by 100

Hey

Why is work item on purchase order workflow assigned to the same user even if I change the assignment setting on properties for the step in workflow editor app?

I wanted to assign work item to multiple users and then I set several users as selected users from available users in properties for the step in workflow editor app.

But always the work item on the step was assigned to same user per the workflow history for the purchase order workflow.

pastedimage1601091414540v1.png

How can I assign the work item to other users? 

Basically I created a purchase order workflow according to https://www.cloudfronts.com/how-to-create-and-apply-workflow-for-purchase-order-in-d365-finance-and-operations.

I have the same question (0)
  • Gunjan Bhattachayya Profile Picture
    35,429 on at

    Hi Maxw,

    Are you setting the workflow to multiple users based on a time limit as per the link you shared? It will be great if you could share the workflow configuration.

    Did you activate the workflow and create the new purchase order after workflow activation?

  • Suggested answer
    Junaid Idrees Profile Picture
    2 on at

    Hi Maxw,

    It seems you have setup single level approval hierarchy in your workflow. Did you configured multi-level approval hierarchy in you PO workflow?

  • André Arnaud de Calavon Profile Picture
    306,263 Super User 2026 Season 1 on at

    Hi Maxw,

    Can you share screenshots of the current configuration? Are you sure you activated the new version with multi approvers?

  • Junaid Idrees Profile Picture
    2 on at

    Hi Maxw,

    Can we please get updates on this ticket? Did they help you fixing your problem or do you need any further information/help from community.

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