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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Dynamics 365 OnPrem Up...
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Dynamics 365 OnPrem Updates

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Posted on by Community member 5
//Our team ran the update to the latest version of Dynamics 365 CRM OnPrem and the Full Server instance is on the latest version 9.1.22.4. 
The company tries to do this at least once per year. 
However, I noticed the SQL Database/SRS Connector server is still on 9.0.16.7. 
The Org is on 9.1.22.4. 
 
We've ran this same update in Dev without much issues, both the Full Server instance, Database & Org are on 9.1.22.4
 
Is this a problem? It seems like it is. 
How do I update just the SQL Server instance? 
 
I've inherited a mess :) 
 
 
  • Verified answer
    PerezAguiar Profile Picture
    PerezAguiar on at
    Dynamics 365 OnPrem Updates
    Hey.
     
    To open an Onprem case, you can try:
     
    However, the issue (SRS Connector) points to 2 possibilities:
    a) if you have both things (SQL+Dynamics) on the same machine, the Dynamics will control the connector
    b) if you have SQL+Dynamics on separated machines, you need to update the reporting service extension.  YOu should be able to get an update for this as a separated
     
    Regards.
    ******
    I hope this answer has helped you solve your problem. If you are satisfied with it, please consider marking it as the excellent answer by clicking on the green check mark below. This will help other users who have similar questions find the best solution.
     Thank you for your feedback!
  • Community member Profile Picture
    Community member 5 on at
    Dynamics 365 OnPrem Updates
    @Leah Ju
    I've tried reaching out to support via that link you provided but they only support Dynamics 365 Cloud, not On Prem
    Our "CRM" is Customer Relations, Customer Service or Field Service.
    I've heard it described so many ways at this company, 
  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Dynamics 365 OnPrem Updates
    Hi Partner,
    Since it's not clear exactly what's deployed/updated on your end, suggest you create a support ticket for professional assistance following the below procedure.
    Get Help + Support - Dynamics | Microsoft Docs

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