Skip to main content

Notifications

Customer Insights - Data forum
Suggested answer

Does this (limitation) still stand

Posted on by 26
When you export a segment to Dynamics 365 Customer Insights - Journeys, the resulting segment will only contain contacts already in Customer Insights - Journeys that match incoming contact IDs from the Customer Insights - Data segment. Contacts in Customer Insights - Data that have IDs that aren't present in Customer Insights - Journeys (possibly because they came from another data source) will be ignored, so new contacts won't be created in Customer Insights - Journeys
 
So the documentation says. Does that still stand? 
  • Suggested answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Does this (limitation) still stand
    Hi,
     
    The information you quoted from the document is still valid.
    It is recommended that you keep following this document so that you can receive any updates or changes as soon as they are made.
    Export segments to Customer Insights - Journeys outbound marketing (preview) - Dynamics 365 Customer Insights | Microsoft Learn
     
    Best Regards,
    Dengliang Li
     

Helpful resources

Quick Links

Upcoming TechTalk: Copilot Capabilities…

Review the Copilot features that are currently available in Dynamics 365 Finance…

Demystifying Copilot: Service Edition with Sundar Raghavan

Sundar answers more questions about Copilot for Service...

Dynamics 365 Business Central vs Finance and SCM

Take a look at the key differences between Business Central and…

Leaderboard

#1
Andre Arnaud de Calavon Profile Picture

Andre Arnaud de Cal... 283,405 Super User

#2
Martin Dráb Profile Picture

Martin Dráb 223,370 Super User

#3
nmaenpaa Profile Picture

nmaenpaa 101,140

Featured topics

Product updates

Dynamics 365 release plans