[JS] Resolving account lookupfield from a contact lookupfield

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Posted on by Community Member Microsoft Employee

Hi,

when a user selects a contact, the related account should be set in the corresponding account lookup.

Everything works fine, but when i save the record, the contact field value is getting deleted.

Any suggestions?

    function setRelatedAccount() {

        try {

            var check = Xrm.Page.getAttribute(incident_account).getValue();

            if (check != null) {

                console.log("Account already set!");

            }

            else {

                var contact_field = Xrm.Page.getAttribute(incident_contact);

                if (contact_field != null) {

                    var contact_id = Xrm.Page.getAttribute(incident_contact).getValue()[0].id;

                    if (contact_id != null) {

                        contact = Xrm.Page.getAttribute(incident_contact).getValue();

                        retrieveAccountForContact("ContactSet", contact_id); //get the account for a contact

                        Xrm.Page.getAttribute(incident_tmpaccount).setValue(account);

                        Xrm.Page.getAttribute(incident_tmpcontact).setValue(contact);

                    }

                }

                else {

                    console.log("Contact Field not available!");

                }

            }

        } catch (ex) {

            console.log(ex);

        }

    }

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tw0sh3ds 5,600 on at

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RE: [JS] Resolving account lookupfield from a contact lookupfield

Hi,

Just for your information, because I believe that code provided by João will help - the reason it did not work is because you have probably this field disabled and in order to save disabled field you have to set its submit mode to "always"
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Community Member Microsoft Employee on at

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RE: [JS] Resolving account lookupfield from a contact lookupfield

Hi Jonathan

You can force the field to be updated when the new value is applied using

Xrm.Page.getAttribute("field_name").setSubmitMode("always");