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Search Rules

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Posted on by Community Member Microsoft Employee

7801.rules.jpg

Your video on setting up search is not relevant to my version???

I hit a hurdle in setting up the Engagement Search – see screenshot.

I need to create a rule with Keywords and until I manage to save the first rule I am stumped.

It keeps telling me that my search parameters will result in too many hits.

 

I started with lots of words and then as you can see I went down to “MDL Group” and “fail” and I still got dinged.

I need someone to intelligently explain to me how to use keywords in a way that I can search on a long list like this:

 

poor, mismanage, late, rude, negative, complain, ignore, lame, fail, poor, mismanage, late, rude, negative, complain, ignore, lame, fail, worst property management, horrible property management, unreliable property management, unethical property management, negligent property management, illegal property management

 

How many key words can I use in a Search Rule in Engagement and how do I put them into form so I don’t get told it will get too many hits?

  • Verified answer
    allanpihl Profile Picture
    allanpihl on at
    RE: Search Rules

    Have you checked if pop-ups are blocked? in order to pair the two, a twitter pop-up box will appear where you can verify the connection between MSE and twitter. Moreover try also switching browser - I use Crome and here it works (although slow to show the pop-up box)

    Hope it helps :)

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Search Rules

    Perhaps if you have a moment you can also give me a hint as to why I can't sign in to Twitter from Social Engagement?  Thanks.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Search Rules

    Thank you very much!

  • Verified answer
    allanpihl Profile Picture
    allanpihl on at
    RE: Search Rules

    Hi Tom

    I would make a search looking like this:

    Keyword: MDL Group (and any other synonym for your target company)

    Inclusions (max 15): poor, mismanage, late, rude, negative, complain, ignore, lame, fail, poor, mismanage, late, rude, negative, complain, ignore, lame, fail, worst property management, horrible property management, unreliable property management, unethical property management, negligent property management, illegal property management

    You might have to split the search duo to too many inclusions (MDL negative 1 / 2 / 3). To analyze on both 1/2/3 together I would group the search in one category.

    Hope it helps

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Search Rules

    One single key word and I cannot continue???

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