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Suggested answer

The menu item with the name XXX could not be opened on dynamics 365 FO

Posted on by 175
Need help to fix this : the menu item with name

CustTableHoldListPage, CustTableListPage ,  CustTablePastDueListPage could not opened 

AllCust.pngMenuItem.png

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 288,459 Super User on at
    RE: The menu item with the name XXX could not be opened on dynamics 365 FO

    Hi Abd,

    The error 'Object reference not set to an instance of an object' is indicating that there is a defect in the coding. Usually it is caused by a customization. Like mentioned above, check if it is related to a customization or ISV/partner add-on.

  • Suggested answer
    RE: The menu item with the name XXX could not be opened on dynamics 365 FO

    Hi,

    Please check if the user has correct roles and also try to reset IIS and check.

    Thanks,

    Sheela

  • ergun sahin Profile Picture
    ergun sahin 8,812 Super User on at
    RE: The menu item with the name XXX could not be opened on dynamics 365 FO

    Build model ApplicationSuite and try database synchronization

  • Martin Dráb Profile Picture
    Martin Dráb 225,783 Super User on at
    RE: The menu item with the name XXX could not be opened on dynamics 365 FO

    You have a problem with CustTable form, where some code is trying to use a reference which doesn't point to any object. You'll need to debug it.

    By the way, why did you attach tags like "Management Reporter" and "Lifecycle Services"? Your question doesn't look related to them.

  • Suggested answer
    Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,417 on at
    RE: The menu item with the name XXX could not be opened on dynamics 365 FO

    Hi Abd Alsameea Nat,

    Have you checked if there is any customization done to the CustTable form? You can set a breakpoint on CustTable\init method and check which statement the error is being thrown from.

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