Re: Re: Auto Overdue Letters
Hi Callen,
Thanks for your reply, it is really helpful.
But I still have some problems while implementing this to our system.
We have 6 letters need to be run once a month, and they need to be done within 1-2 days.
I dont know how i can schedule them to run during the night all in one go. Because once GP starts to run letter2, the data for letter1 will be deleted from the table. (am i right?)
I also tried to export the letter1 data by using PDF creator before i ran letter 2. But instead of exporting the whole lot in one go, GP printed the letters based on customer numbers. For example i have 200 customers in letter1. It will generate 200 PDF files and i have to manually rename the file and click export one by one... (I end up with killing my GP session to get out of it)
Another possible solution i can think of is reducing the number of letters we need to run. The reason we have 6 letters is because we can not find a way to make the query accept multiple customer class IDs. In "Collection Management Build Query" window, it allows me to enter a range for the customer class ID. But what we need is to be able to exempt some customer class IDs from being selected.
Any comment will be greatly appreciated