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Finance | Project Operations, Human Resources, ...
Answered

Excel Add in not working in one of the Env.

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Posted on by 15,059 Moderator

Hi Folks,

Need your help, in of our env. Dev box excel add in is not working.

Getting following error when i click on office button on any form.

pastedimage1582890872532v1.png

  • André Arnaud de Calavon Profile Picture
    307,271 Super User 2026 Season 2 on at

    Hi Saurabh,

    Did this work before? Do you have some customizations in this environment? Probably customizations related to data entities? If you have created new entities, check if the label, PublicCollectionName and PublicEntityName do have unique values across all data entities. If you have duplicated a data entity, you need to change it to make it unique.

  • Sergei Minozhenko Profile Picture
    23,099 on at

    Hi Saurabh,

    Have you tried already to to make a full build and sync?

  • saurabh bharti Profile Picture
    15,059 Moderator on at

    Hi Sergei,

    Yeah just now i have started this. Let's wait if this resolves the issue.

  • Suggested answer
    SouravDam Profile Picture
    11,732 on at

    Hello Saurabh Bharati,

    Kindly check the suggestions from André and Sergei.

    In addition; you can check below links if helpful.

    https://support.microsoft.com/en-us/help/810098/bug-an-object-reference-not-set-to-an-instance-of-an-object-error-occu

    https://www.c-sharpcorner.com/article/handling-the-error-object-reference-not-set-to-an-instance-of-object/

    Update us once this is sorted out.

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum. 

  • saurabh bharti Profile Picture
    15,059 Moderator on at

    Hi Andre,

    Actually i am functional consultant but i will check this with my technical team.

    Earlier it was working, recently we refreshed this with UAT after that it started throwing error.

  • Suggested answer
    Christoph Thaler Profile Picture
    5,442 on at

    Hi Saurabh.

    I had a similar problem in the past but with another error msg. In my case I solved it by using the button "Reload system templates" the "Document templates". Keep in mind that this will remove modifications you did in this area.

    best regards

    Christoph

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