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20Hi All,
Issue
We have installed MS CRM 2016 UR1 On-Premise. A few of the Out-of-the-Box Plugins and Workflows are not working and throwing the below error. We get this even when we try to use import.
Unable to load the plugin type: Microsoft.Crm.ObjectModel.RetrieveRowVersionPluginDetail:
There seems to be an issue with the plugin ObjectModel.RetrieveRowVersionPluginDetail
Environment Setup
1. Web Server with Front End Roles
2. App Servers with Back End Roles
3. SQL Server
Resolutions Tried
1. Ensured that the latest SDK version is used( Ver 8)
2. Replaced Asyc Service Account with Domain Admin account
3. Ensured SPN’s were configured correctly
Trace log
Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Unable to load the plugin type: Microsoft.Crm.ObjectModel.RetrieveRowVersionPluginDetail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ErrorCode>-2147204720</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>Unable to load the plugin type: Microsoft.Crm.ObjectModel.RetrieveRowVersionPlugin</Message>
<Timestamp>2017-02-06T13:29:04.367134Z</Timestamp>
<InnerFault>
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d3p1="schemas.datacontract.org/.../System.Collections.Generic"/>
<Message>System.TypeLoadException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #832013C8</Message>
<Timestamp>2017-02-06T13:29:04.3983861Z</Timestamp>
<InnerFault i:nil="true" />
<TraceText i:nil="true" />
</InnerFault>
<TraceText>[XXX.Crm.XXX.Plugin.CRMUsage: XXX.Crm.XXX.Plugin.CRMUsage.TrackPostEventPlugin]
[ad359f0e-17d3-e611-80d8-000d3af21861: XXX.Crm.XXX.Plugin.CRMUsage.TrackPostEventPlugin: Retrieve of connection]
</TraceText>
</OrganizationServiceFault>
at Microsoft.Crm.Workflow.WorkflowContextBase.RetrievePrimaryEntity(EntityDependencyBase entityDependency)
at Microsoft.Crm.Workflow.WorkflowContextBase.RetrieveEntityInstances()
at Microsoft.Crm.Workflow.ActivityHost.StartWorkflowExecution(Activity workflow, ICommonWorkflowContext context)
at Microsoft.Crm.Workflow.ActivityHostBase.StartWorkflow(ICommonWorkflowContext context, Activity preLoadedActivity)
ErrorCode:-2147204720 ResultCode:10
Have any of you encountered this? Is there a way to get around this problem ?
Thanks and Regards!
Nasreen Hameeda Banu G
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