Currency display not changing

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Posted on by Community Member Microsoft Employee

I have a customer in South Africa who trades in Dollars as well as rands.

Their functional currency is set to rands (ZAR) but they invoice in USD as well.

When they do a receivables transaction enquiry and call up a Dollar customer invoice, they change the currency display to originating to view the invoice. This would normally change the value of the transaction as well as the currency symbol to the originating currency of the document, in this case the invoice should show in Dollars.

When they change the currency view to originating, the value of the invoice shows in dollars, but the currency symbol is still R for rands.

i have played around with the regional settings of the machine by changing the location from South Africa to USA and this changes the display in GP, however then everything shows in dollars whether i select functional or originating.

it's probably something trivial, but it's got me stumped. Any ideas ?

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L Vail 65,271 on at

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Re: Re: Currency display not changing

Another think to look at is the Currency Setup window to make sure the appropriate currency symbol is set up with the currency.
Richard Whaley 25,195 on at

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Re: Currency display not changing

Is it possible that the currency symbol is coded into the document form? Open the form in Report Writer and look. MC will not change hard coded symbols.