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Microsoft Dynamics GP (Archived)

Email options "Approve, Reject or Delegate" in Workflow 2.0

Posted on by Microsoft Employee

In Workflow 2.0 Dynamics GP 2016 R2 the options "Approve, Reject or Delegate" are not shown on the email.

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  • twelvestrikes Profile Picture
    twelvestrikes 3,657 on at
    RE: Email options "Approve, Reject or Delegate" in Workflow 2.0

    Try setting up a brand new workflow message. I have found that sometimes when you add fields to an existing workflow message they don't appear.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Email options "Approve, Reject or Delegate" in Workflow 2.0

    Any other suggestions?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Email options "Approve, Reject or Delegate" in Workflow 2.0

    Yes, both things are set.  Email for workflow is enabled and enable email actions is enable also with the correct server name.

  • twelvestrikes Profile Picture
    twelvestrikes 3,657 on at
    RE: Email options "Approve, Reject or Delegate" in Workflow 2.0

    Hi

    Two things to ensure

    One that you have the Enable email for workflow enabled

    Microsoft Dynamics GP > Tools > setup > system > workflow

    Fill in the information for the outgoing and SMTP authentication.

    Also, make sure that the box is checked for Enable E-mail Actions. (be sure to enter the name of the server where your Dynamics GP web services are installed)

    Second thing to check is in the E-mail message setup that the {%Workflow Action List%} is in the body of the email message

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