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Finance | Project Operations, Human Resources, ...
Answered

Printing ChequeBook Register Enquiry shows different result to screen

Posted on by 5

I want to run the ChequeBook Register Enquiry (Enquiry >> Financials >> Chequebook Register) for one month.

I do this by Changing the View to be "by Date" and typing dates into the From and To fields.

It displays beautifully transactions between my dates on the screen.

When I hit Print, it then displays all transactions and seems to ignore the dates I entered.

Does anyone know if this is a feature, bug or user error?

Can I stop it from happening?

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  • Wendy W Profile Picture
    Wendy W 5 on at
    RE: Printing ChequeBook Register Enquiry shows different result to screen

    Hi Becky,

    You are correct. It is customised.

    pastedimage1625991206090v1.png

    Thanks for pointing me in the right direction. I shall investigate further.

  • Verified answer
    RE: Printing ChequeBook Register Enquiry shows different result to screen

    Hello Wendy,

    Thank you for using Community Forums. My name is Becky and I will assist you.

    I cannot recreate what you are seeing.

    pastedimage1625837445787v1.png

    I would check to see if the report has been modified in Tools | Setup | System | Alternate/Modified Forms and Reports and verify that the report is not modified. If it is modified, give access to the unmodified version and see if you can recreate your issue. If you can recreate this using the unmodified version, open a support incident with the support desktop to see what is happening.

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