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10The client is on Business Central Cloud.
I'm trying to create a new company for a customer and am receiving an error message stating... Sorry your Dynamics 365 Business Central account is locked for new companies. Your company has used Microsoft Invoicing, which is where you get your Dynamics 365 Business Central account, and that account allows only two companies it came with. Contact a Microsoft partner or Microsoft Support and ask them to unlock it for you.
I've had this with other clients and we had 2 options for fixing: delete the tenant and create a new one or migrate the tenant to a new server. This is a brand new tenant so please delete and create a new one.
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