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Suggested answer

VAT is not saving in AX 2012

Posted on by 740

Dear Forum expert.

My Client, there are using Ax 2012 R3,

There has created a service item and it was released product.

When there are trying to add the Item sales tax group it was not saving for sale order under item sell fast tab.

I have added the purchase fast tab for the purchase order item sales group and it was saved for sell it is not saving.

Could you please help me how to fix this issue.

WIth Regards,

Goutham Mahesh G.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: VAT is not saving in AX 2012

    Hi Goutham,

    Another thing that you can try doing is asking a colleague to check if he/she can setup the item sales tax group to see if it is something that is related to your session / usage data / role that prevents making this setup.

    Best regards,

    Ludwig

  • RE: VAT is not saving in AX 2012

    Hi Goutham,

    Have you tried updating the item sales tax group on item master Sell tab and how it is behaving?  If the issue occurs for only 1 item; you may consider to recreate the same item and test?

    Perform the above steps and check if the issue gets resolved or reply back with your comments.

    Best Regards

    Ashok Kumar Gupta Ega

    Sr. T.A, Microsoft.

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 288,513 Super User on at
    RE: VAT is not saving in AX 2012

    Hi Goutham,

    Do you know what could be the differences between this item and other items? Have you also tried to update it with another user account? If you keep having this issue, a developer could start debugging to find the cause.

    Usually, there is no restriction on this field.

  • ax Financial Profile Picture
    ax Financial 740 on at
    RE: VAT is not saving in AX 2012

    it is happening only for this item only

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 288,513 Super User on at
    RE: VAT is not saving in AX 2012

    Hi Goutham,

    If a value is being ignored, can you check if there are customizations? Is it happening for only this item, multiple items or all items?

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 288,513 Super User on at
    RE: VAT is not saving in AX 2012

    Moved to the Dynamics AX forum.

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