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Microsoft Dynamics CRM (Archived)

Do Portal users require some license?

Posted on by Microsoft Employee

Hello,

I am estimating price for an on-premise CRM installation.

3 helpdesk workers will serve about 1000 clients.

I have to provide a client with capability to login to Dynamics Portal and to see his personal page where he can review/update his information.

What type of license do I need?

Have I to purchase some license for 1000 clients?

Thanks!

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  • Verified answer
    oliver.rodrigues Profile Picture
    oliver.rodrigues 4,052 on at
    RE: Do Portal users require some license?

    The end-user can be authenticated through Azure (if they have access to CRM) or simply through a contact record

    So if you go for the local account auth (contact) you don't need any additional licenses

    Microsoft was giving one "free" portal for any customer that gets the CRM Enterprise, don't know if this is still valid

    If you need any additional portal (for sandbox for example), it will cost additional 500 USD/month

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