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Track e-mails from account which is not a primary e-mailadres

Posted on by

Hi all,

I'm dealing quite long with a difficult problem:

I'm trying to track some e-mails from a non-primary emailadress in my Outlook(2016). 

The non-primary adress do have a exchange license, is not a shared-mailbox, original user is always active.

Specifications:

User can track from primary adress and non-primary adress (user@company.com + info@company.com) 

However not from (officemanagement@company.com).

Can someone explain why info@company.com is possible, why officemanagement.com is not and how to fix this.

Many Thanks!

*This post is locked for comments

  • gtwynstra Profile Picture
    gtwynstra 510 on at
    RE: Track e-mails from account which is not a primary e-mailadres

    Is "info@company.com" an alias in Exchange for user@company.com?

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