I have tried to do a return transaction under Billing Entry/ TM Return. I have an invoice to return but it has a credit of 19 hours associated on it as line item. I would like to return the entire invoice and resubmit it without Tax. However, when I try and do the return the credit hours does not come in so the invoice totals, and discount is incorrect. How do you handle returns with credits what is the best way to do this type of transactions to ensure the invoice amount and discounts are correct on the original invoice and the return?
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