Dynamics Community Forum Thread Details

Updating some form fields in plugins is not working.

Hi , i have a form in the Account entity which contains an email field and two option field called "Email Approve", when i update the email field it doesn't work, but when i update the "Email Approve" it works. The plugin is raised when an update happens to another "Email Approve" field in Case entity on Post Operation. Here is the code:

public void Execute(IServiceProvider serviceProvider)
        {
            ITracingService tracingService = serviceProvider.GetService(typeof(ITracingService)) as ITracingService;
            IPluginExecutionContext context = serviceProvider.GetService(typeof(IPluginExecutionContext)) as IPluginExecutionContext;
            IOrganizationServiceFactory serviceFactory = serviceProvider.GetService(typeof(IOrganizationServiceFactory)) as IOrganizationServiceFactory;
            IOrganizationService organizationService = serviceFactory.CreateOrganizationService(context.UserId);
            tracingService.Trace("context message:{0}",context.MessageName);
            if (context.MessageName.ToLower() == "update")
            {
                if (context.InputParameters.Contains("Target") && context.InputParameters["Target"] is Entity)
                {
                    Entity currentCaseEntity = context.InputParameters["Target"] as Entity;
                    tracingService.Trace("entity logical name is :{0}", currentCaseEntity.LogicalName);
                    if (currentCaseEntity.LogicalName == "incident")
                    {
                        try
                        {
                            if (currentCaseEntity.Attributes.Contains("new_emailapprove"))
                            {
                                bool emailAprrove = currentCaseEntity.GetAttributeValue<bool>("new_emailapprove");
                                tracingService.Trace("email approve value :{0}", emailAprrove);
                                if (emailAprrove)
                                {
                                    Entity preImageCaseEntity = context.PreEntityImages["preImageCaseEntity"];
                                    EntityReference associatedAccountReference =
                                        preImageCaseEntity.GetAttributeValue<EntityReference>("customerid");
                                    Entity associatedAccount = organizationService.Retrieve(
                                        associatedAccountReference.LogicalName,
                                        associatedAccountReference.Id,
                                        new ColumnSet(true));
                                    tracingService.Trace("account name : {0}",associatedAccount["name"]);
                                    associatedAccount["new_emailapprove"] = true;
                                    associatedAccount["new_email"] = "someemail@test.com";
                                    tracingService.Trace("account email after updated: {0}",associatedAccount["new_email"]);
                                    organizationService.Update(associatedAccount);
                                    
                                }
                            }
                           
                        }
                        catch (Exception e)
                        {
                            throw e;
                        }
                    }
                   
                }
            }
        }

Categories:

Customization / Solutions / SDK and API

Hi,

When you work on update plugins, do remember that in the tager entity you will find only those attributes which are changed. The below statement means that you want to execute your code/logic only when your target entity (currentCaseEntity) contains the attribute new_emailapprove. Now, cause this is update plugin, you will get new_emailapprove in the entity only when you change this field. You won't find this when you check any other fields. This is why you plugin works when you update the "Email Approve" but not other email fields.

if (currentCaseEntity.Attributes.Contains("new_emailapprove"))

You need to use plugin images in order to get the data of the entity which is not changed. You can read more about this here:

crmbook.powerobjects.com/.../plug-in-images-pre-vs-post

community.dynamics.com/.../214611

Hope this helps.

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