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Supply chain | Supply Chain Management, Commerce
Suggested answer

Loyalty scheme - Payment by quantity

Posted on by 1,066

I have setup a Loyalty scheme where the customer can receive a free item with the purchase of 9 items. The earning and burning rules are as follows:

Earning -

5672.pastedimage1574166762258v1.png

2766.pastedimage1574166798487v2.png

Burning(redeem)

7217.pastedimage1574234269241v3.png

4212.pastedimage1574234308142v4.png

Unable to redeem the loyalty points by using Payment by quantity.

Did somebody else face this kind of issue?

  • Kar_Gilson Profile Picture
    Kar_Gilson 410 on at
    RE: Loyalty scheme - Payment by quantity

    Hi Vickram,

    Did you resolve this issue please? I have the same problem.

    Thanks,

    Kind regards,

    Karen

  • Suggested answer
    Xusheng Profile Picture
    Xusheng on at
    RE: Loyalty scheme - Payment by quantity

    It should working once redeem the loyalty points by quantity. I get the expect result at my side, Like this:

    4152.pastedimage1574306361174v1.png

    1325.pastedimage1574306393129v2.png

    If it still not working at your side, I suggest you log a new service request to double check with Microsoft support team.

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