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Microsoft Dynamics AX (Archived)

user can't make PO

Posted on by 3,024

Userwithrole.pngNoPoCreation.png

Dear Experts,

One of our user can't make PO, even i have given all roles to create whatever, he wants?? Please check the above images for more clarification.

Thanks and Regards,

Shabir Ahmad 

*This post is locked for comments

  • Shabir Ahmad Profile Picture
    Shabir Ahmad 3,024 on at
    RE: user can't make PO

    Dr. Ludwig Reinhard

    This issue was resolved by renewing the license thanks to all for your valuable comments and views.

    Best Regards,

    Shabir Ahmad

  • Shabir Ahmad Profile Picture
    Shabir Ahmad 3,024 on at
    RE: user can't make PO

    Dear Experts,

    This issue was resolved by renewing the license thanks to all for your valuable comments and views.

    Best Regards,

    Shabir Ahmad

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: user can't make PO

    Hello Shabir Ahmad,

    Did the assignment of the additional roles fix the issue or are these users still not able to create a PO?

    Would be great if you could keep us informed here.

    Many thanks and best regards,

    Ludwig

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,721 on at
    RE: user can't make PO

    Hi Shabir Ahmad ,

    You can also try with below options in addition to whatever you have done so far at user role and privilege level.

    1) Add Buying agent role to the user who is responsible to create purchase order in system.

    2) Add Maintain purchase order details and Process purchase orders privileges to the user roles.

    Kindly update in this form.

    Best regards,
    Sourav Dam

  • Shabir Ahmad Profile Picture
    Shabir Ahmad 3,024 on at
    RE: user can't make PO

    Dear Adhha Adnan,

    I have given all roles to users, because this is a test server.

    Thanks and Regards,

    Shabir Ahmad

  • Adhha Adnan Profile Picture
    Adhha Adnan 412 on at
    RE: user can't make PO

    Hi Shabir Ahmad,

    Please assign the user with following roles in the box.

    8637.roles.png

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,280 Super User 2024 Season 2 on at
    RE: user can't make PO

    Hi Shabir,

    If you provided also the system administrator role, then I do agree with Mahim that is could be related to a personalization. The user can reset the personalizations on this form or you can reset his usage data.

  • RE: user can't make PO

    Have you tried visible tab box tick under personalize ??  

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